Dr. Bob Strong
Dr. Bob Strong

How to Perform Root Cause Analysis?

By Sangita Viswanathan
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Irrespective of what method you used to perform root cause analysis – the IT IS / IT IS NOT analysis, the 5 Whys analysis or the Fishbone analysis – it is critical to identify ALL possible causes by asking a LOT of questions, about your people, processes, raw materials, equipment, environment, and inspection systems, says Dr. Bob Strong , Senior Consultant at SAI Global Assurance Services.

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