Tag Archives: RizePoint

Bryce Romney, RizePoint

Ask the Expert: Identifying the Best Fit in Quality Management Software

Bryce Romney, RizePoint

Q: What leads a company to decide a quality management solution is necessary?

Bryce Romney: For many companies, the catalyst for beginning the procurement process is needing to better integrate with data across the brand. Safety and quality checks have traditionally been managed with clipboards, spreadsheets, and email. While these may have their place in a modern quality model, fully manual processes make it difficult to aggregate, visualize, and use data effectively as a company grows.

Companies may also start looking to a quality management software when:

  • Their supply chain is expanding and it’s no longer possible to track suppliers and vendors manually.
  • Specific certification bodies require digital audit submission and converting from manual to digital has become too time consuming.
  • Corrective actions are not being effectively tracked as a part of the continuous improvement process.
  • Other departments have begun modernizing and integrating data across the company has become difficult.

In essence, many companies look to quality management software when it becomes difficult to track quality with more traditional processes as the company grows.

Q: What common missteps do companies make when selecting a vendor?

Romney: One of the biggest issues I see companies make is believing the right quality management software will give them an effective quality model. No software will fix a broken quality system or create a good system where one doesn’t exist. It’s critical, then, to ensure you go into the procurement process with a good quality and safety model in place. If there are things that aren’t working now, automating them won’t help. Get consensus from your team on what the quality and safety framework should be before streamlining it with quality management software.

Something else I frequently see is having the wrong people involved in procurement, or not ensuring the correct teams have a voice in the process. Narrowing your vendor selection to the final choice involves more than the director of operations or head of supply chain. Ultimately, the stakeholders that should get involved include whichever executive will give final approval, someone from the IT team who will head implementation, the team that will have to manage the software, representatives from any departments who may interface with quality, and someone to represent the needs of any suppliers, factories, or other partners who may have to use it.

Finally, I see that often people try to begin without a clear idea of their goals and desired outcomes in mind when bringing in new software. When you assemble the correct group of stakeholders, it’s critical to work on creating a specific list of goals, and a corresponding list of necessary features and functions. Having specific needs is key to narrowing an initial broad selection to the shortlist to your final selection. It allows you to avoid emotional decision making and focus on which vendor can meet your company’s needs. After all, as the Cheshire Cat in “Alice in Wonderland” says, “If you don’t know where you want to go, then it doesn’t really matter which path you take.”

Q: Quality management systems are increasingly integrated with external partners, vendors, and suppliers. How do you ensure the vendor of choice is able to accommodate all the needs of a local and/or global brand?

Romney: Start with identifying which partners or suppliers will use audits or corrective actions within the software. Are there certifications they use that are already integrated with any of the vendors you’re considering? Do you need to be able to import audits from disparate systems into a single system, and can the new software vendor accommodate that?

When working with a global supply chain, you should also consider the complexities of how the system will be used. Will you be able to get Wi-Fi or data connection in the farms or factories you’re monitoring, and can the software work offline? Do you have vendors with complex business hierarchies that the software will need to work with? Is a trained auditor using the software or will different locations need to have the usability to perform self-assessments?

Once you have a clear idea of what the answers to questions like these are, you can begin to understand which platform will best help you meet those needs. While you may not be able to find a single vendor who can meet all of your business needs, as well as those of your partners, the more you can accommodate in a single system the better. This will reduce the amount of work needed to integrate data between systems and build integrity across the quality team.

Need a step-by-step guide for buying Quality Management Software that’s right for your company? Download this FREE ebook: The Smart Buyer’s Guide to the Best Quality Management Software.

Bryce Romney, RizePointAbout Bryce Romney

Bryce Romney is Director of Product at RizePoint. People, problems and solutions. That’s what keeps Bryce excited about moving the RizePoint platform forward. New customer journeys toward solutions for real problems is where he loves to focus. With the world moving as fast as it does, technology enhancements making leaps every year, Bryce enjoys chasing big visions, while remembering to focus on real people and the problems they still face today in their jobs and lives.

Content sponsored by RizePoint.

Rizepoint Exhibiting at #2018FSC: A Better Supplier Quality Management Solution

RizePoint, a leading provider of brand, quality, and safety management software (QMS), will be exhibiting at Food Safety Consortium (FSC) in Chicago from November 13–15, 2018.

FSC is the first event where the company is demonstrating the new functionality for frictionless supplier onboarding and upgraded supplier quality management (SQM). This product enhancement helps managers in any industry onboard, track, and communicate with suppliers and vendors to help ensure regulatory and company standards compliance. Demonstrations will take place in booth 121 during exhibition hours.

“This expanded supplier quality solution further demonstrates RizePoint’s commitment to foster brand protection. We have enhanced the supplier onboarding experience, improved communication with suppliers, and made tracking compliance documents simple and easy.” – Frank Maylett, RizePoint

The update to the RizePoint enterprise compliance SaaS solution also includes:

  • Creating clear and simple onboarding workflows
  • Configuring forms and surveys based on your specific business needs
  • Building reports and dashboards that help you see into the health of supplier compliance
  • Setting due dates with automated alerts for expiring qualifying documents
  • Automating CAPA with triggered alerts and communications

About RizePoint

RizePoint offers a robust software solution that helps companies keep brand promises through their quality and compliance efforts. Our customers gather better data, see necessary actions earlier, and act faster to correct issues before they become costly liabilities. Considered the industry standard for food service, hospitality, and retail, RizePoint mobile and cloud-based solutions serve millions of audits every year. RizePoint is headquartered in Salt Lake City, Utah. For more information, visit RizePoint.com.

About Food Safety Consortium

The Food Safety Consortium is a premier educational and networking event for food safety solutions. Attracting the most influential minds in Food Safety, the Consortium enables attendees to engage conversations that are critical for advancing careers and organizations alike. Visit with exhibitors to learn about cutting edge solutions, explore five diverse educational tracks for learning valuable industry trends, and network with industry executives to find solutions to improve quality, efficiency and cost effectiveness in an ever-changing, global food safety market. Learn more about FSC at http://foodsafetyconsortium.net/.