“Repeats” found in Management Systems’ Audits have been a nagging occurrence since the world of management systems began. No matter what type of audit we have, it seems like there are always those frustrating “repeats”. “But we fixed that!” is frequently heard during audits. This webinar will review the “corrective action” (CA) process, which will include examples of how to truly use this “process” to an advantage, reducing “repeats.”