Michael Sperber, UL Everclean

Amid Labor Shortage, Restaurants and Grocery Stores Challenged to Focus on Sanitation and Employee Training

By Maria Fontanazza
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Michael Sperber, UL Everclean

The foodservice and retail industry has struggled to keep up with the curveballs thrown at it during this pandemic. “Whether reopening dining rooms after extended closures or finding their footing in a world of new omnichannel ordering, quick service restaurant and fast casual managers are grappling with evolving rules and regulations, changing diner preferences, while also welcoming an entirely new workforce,” says Michael Sperber, a global business manager for UL Everclean, a third-party retail food safety and sanitation audit program that helps retail foodservice businesses improve their food safety practices. In a Q&A with Food Safety Tech, Sperber discussed the evolving challenges in the foodservice and retail space over the past 15 months.

Food Safety Tech: On the issue of sanitation and cleanliness, what hurdles do restaurants and grocery stores have in the face of the pandemic and the subsequent labor shortage?

Michael Sperber: Trust in the safety and cleanliness of restaurants and grocery stores is one of the bigger concerns that must be addressed as consumers continue to navigate the pandemic. Consumers now have a higher expectation for their own health and well being, and expect establishments they visit to meet their needs and [doing so] while embracing heightened health and safety protocols.

FST: What steps should they be taking to identify and reduce potential health and safety risks?

Michael Sperber, UL Everclean
Michael Sperber, global business manager for UL Everclean

Sperber: Amidst new challenges, guidelines and expectations, restaurants continue to have the critical responsibility of offering sanitary eating spaces and food preparation practices that help prevent diners from getting foodborne illnesses. There are several ways that restaurants can do this including:

  1. Leveraging technology to support food safety best practices.
    • Hand washing monitors help guide employees in proper handwashing techniques.
    • Internet of Things (IoT) temperature devices can monitor hot and cold food holding and service areas, instantly alerting managers when temperatures fall outside an acceptable range.
    • Touchless technologies like digital displays in the back of the house reduce transmission risk from employees handling food.
  2. Auditing every location of one branded store can account for differences in employees and managers. Left unverified, the rigor of food safety practices may simply rest on the personal conviction of a single location manager, rendering it completely inconsistent across locations. It is critical that management audit each individual store for compliance with food safety best practices.
    iii. Having an emergency plan, and then training for and rehearsing the plan, can help with proper mitigation of the threats of potential contamination.

FST: Discuss the role of employee training in this process, and how organizations should move forward.

Sperber: Training employees in food safety and customer interaction is a vital step in protecting employees and guests from foodborne illnesses. Employees who recently started at a restaurant when it reopened might not be aware of the dangers of foodborne illnesses or basic food safety protocols.

As restaurants reopen, when more and more guests have safety at the top of their mind, they should completely reboot their food safety programs, beginning with basics of safe food handling and foodborne illness. Repetition is a good way to reinforce the importance of food safety, and it may be beneficial to provide multiple training videos, pose questions on food safety during the interview and training process and include food safety on periodic employee reviews. Infractions among employees should result in retraining. This level of repetition communicates the importance of the issue.

A focus on employee training will help lead to a culture of food safety where everyone from the corporate CEO to the manager and janitorial staff feels accountable and can understand the consequences of failure to follow proper protocols.

Fast-Growing Salmonella Outbreak Spans 29 States, Origin Still Unknown

By Food Safety Tech Staff
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The CDC has been unable to determine the origin of a “fast-growing” Salmonella Oranienburg outbreak that has sickened nearly 280 people across 29 states. As of the agency’s latest update on September 24, state and local officials have been collecting food items from restaurants where sick people ate, however since several items were in takeout containers that were contaminated with the strain of Salmonella, the CDC has not been able to identify the source of the outbreak. Sampled items include takeout condiments that contain cilantro and lime.

The first illness was reported on August 3. The CDC also notes that recent illnesses may not yet be reported because it can take three to four weeks to determine whether a sick person is part of an outbreak. Thus far no deaths have been reported.

Recall

Baker Farms Recalls Kale Due to Listeria Contamination

By Food Safety Tech Staff
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Recall

Baker issued a recall of its Baker Farms, Kroger, & SEG Grocers brand names of kale following a customer notification of Listeria monocytogenes contamination. The 1-lb plastic bags of kale have best buy dates of 09-18-2021 and were distributed to retail stores in Alabama, Arkansas, Florida, Georgia, Louisiana, Missouri, Mississippi, North Caroline, New York and Virginia. Thus far no consumers have reported illness.

More information about the Baker Farms kale recall is available on the FDA website.

More information about the Kroger bagged kale recall is available on the FDA website.

Jeff Witte, DNV

Does Your Organization Need a Tool to Assess Risks to the Psychological Well-being of Its Employees?

By Jeff Witte
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Jeff Witte, DNV

The current pandemic has faced us with unexpected feelings of uncertainty, loneliness and loss. For many people the hustling and bustling environment of productive interaction and communication was the world, within which they gladly spent most of their lives. Recognition, encouragement, appreciative looks, words of respect, collaboration, competition, and workplace friendships have been abruptly taken away. This has left us face to face with computer screens and outdated icons of co-worker’s faces.

As a result, the psychological well-being of employees has become a key factor in performance and productivity at work. To assist organizations with best practices in addressing employee well-being, the International Organization for Standardization has developed ISO 45003 standard.

ISO 45003 – Occupational health and safety management – Psychological health and safety at work – Guidelines for managing psychosocial risks, is an occupational health and safety management standard, which now covers “many areas that can impact a worker’s psychological health, including ineffective communication, excessive pressure, poor leadership and organizational culture”, as stated in the description on ISO.org. It will also help to meet the requirements of ISO 45001 (previously known as OHSAS), the world’s standard for a physical occupational health and safety management system.

Today, organizations can take preventative measures for securing their staff’s mental and physical well-being by implementing ISO 45003. This best practice guidance document covers elements such as:

  • How to identify, recognize and assess risk factors that may psychologically impair the workforce
  • How to determine necessary changes for improvement
  • How to control potential hazards and manage them effectively

Norma McCormick, Project Leader of the ISO technical committee that developed the standard, said on ISO.com, “While many have felt powerless about the impact of recent events, there are many things that can be done to build the resilience of staff and promote a strong organizational culture. This standard brings together international best practice in this area and is relevant to companies of all types and sizes.”

This global standard provides simple and practical ways for organizations to prioritize protection of employees, and others, who are associated with the organization’s activities.

This compilation of best practices will assist organizations with the recognition of psychosocial hazards and risks such as stress, bullying, harassment, violence in the workplace and the like.
These risks, if ignored or unchecked, can cause negative effects on the health, safety and well-being of employees, thus affecting total organizational performance. More importantly, these risks and hazards can lead to health conditions such as diabetes, cardio-vascular disorders and insomnia which, oftentimes, leads to behavior changes like overeating and alcohol and drug abuse.

The potential detrimental impact on employees’ commitment, productivity, and job satisfaction are clear. Organizations that do not recognize the risks and hazards, or choose to ignore them, will see increased absence from work due to sick leave, high turnover, declining quality of products and/or services, which in turn can cause additional expenses or layoffs, litigation and incident investigations resulting in low morale and damage to the brand.

If you’ve been looking for guidance and best practice in dealing with workforce health and safety in these trying times, take a look at 45003 and its potential benefits:

  1. High levels of discretionary effort
  2. Improved recruitment, retention and diversity
  3. Enhanced worker engagement
  4. Increased innovation
  5. Legal compliance
  6. Reduced absence from workplace due to stress, burnout, anxiety, and depression.1

As a guideline, ISO 45003 is a non-certifiable standard that can be assessed for compliance by an independent third party, like DNV. It can be conducted as a stand-alone assessment or in combination with an ISO 45001 (Occupational Health and Safety) management system certification audit.

Having achieved compliance to ISO 45003, you will demonstrate that you care and have the right measures in place for improvement of your workers’ health and well-being.

1Source: https://www.dnv.us/services/iso-45003-psychological-health-and-safety-at-work-204506

FDA

FDA Launches Office of Digital Transformation

By Food Safety Tech Staff
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FDA

Taking a step further in prioritizing technology and data modernization efforts, today the FDA announced the launch of a new Office of Digital Transformation. The office realigns the agency’s information technology, data management and cybersecurity roles into a central office that reports directly to the FDA commissioner. The reorganization will also help FDA further streamline its data and IT management processes, reducing duplication of processes, and promote best practices, technological efficiencies and shared services in a strategic and secure way.

“Good data management, built into all of our work, ultimately helps us meet and advance the FDA’s mission to ensure safe and effective products for American families,” said Acting FDA Commissioner Janet Woodcock, M.D., in an FDA news release. “The agency began these efforts because, as a science-based agency that manages massive amounts of data to generate important decisions and information for the public, innovation is at the heart of what we do. By prioritizing data and information stewardship throughout all of our operations, the American public is better assured of the safety of the nation’s food, drugs, medical devices and other products that the FDA regulates in this complex world. This reorganization strengthens our commitment to protecting and promoting public health by improving our regulatory processes with a solid data foundation built in at every level.”

 

FDA

FDA Announces 12 Winners of Traceability Challenge

By Food Safety Tech Staff
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FDA

Back in May, FDA launched a technology traceability challenge with the goal of promoting innovation in the development of scalable and affordable traceability technology tools for food operations of all sizes. Today, the agency announced the winning teams and their technologies:

  • FarmTabs. Free, downloadable software run on Microsoft Excel to aid small and mid-size farmers manage records for traceability/ farm-related metrics.
  • Freshly. Traceability and batch-tracking software for small businesses (including retailers, manufacturers and distributors).
  • HeavyConnect. Cloud-based digital traceability and compliance documentation solutions, including a mobile app for producers to capture data in the field and share it across the supply chain.
  • ItemChain. Item-level traceability to each party in the supply chain.
  • Kezzler. Solution uses self-service portals to generate item-level identifiers and associate homogenized datasets at the grower level through mobile applications.
  • Mojix. Uses industry standards to link traceability events for each item or lot throughout the supply chain in an open data network.
  • OpsSmart. Cloud-based traceability software solution for food safety, recall management, and traceability in a complex supply chain.
  • Precise’s. Traceability Suite that provides end-to-end supply chain tracking to all segments of the food market, using geospatial, machine learning and IoT technologies.
  • Roambee/GSM/Wiliot’s. Solution uses low-cost IoT sensor tags in with shipment visibility and verification technologies for end-to-end traceability.
  • Rfider. Software-as-a-service that captures, secures and shares critical event data along supply chains to consumers.
  • TagOne. A role-based data capture framework that updates an open source blockchain platform, and uses industry standards to ensure interoperability, and ease of use and data security.
  • Wholechain. Supply chain traceability system that uses blockchain technology to trace products back to the original source.

The videos submitted by each winning company are available on FDA’s webpage that announces the winners.

STOP Foodborne Illness

STOP Foodborne Illness Kicks Off National Food Safety Education Month with STOP3000 Campaign

By Maria Fontanazza
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STOP Foodborne Illness
Mitzi Baum, Stop Foodborne Illness
Mitzi Baum, CEO, STOP Foodborne Illness, will moderate a panel about STOP’s Recall Modernization Working Group during an episode of the 2021 Food Safety Consortium Virtual Conference Series. Join us on Thursday, October 14.

Each year the CDC estimates that more than 3000 people die as a result of contracting a foodborne illness. This month—National Food Safety Education Month—STOP Foodborne Illness is launching a fundraising campaign to educate the broader community about the issue, by encouraging participants to take 3000 steps per day.

STOP3000 begins today and runs through the entire month of September. This fundraiser will help STOP Foodborne Illness in its continued efforts to push food safety initiatives forward while engaging with key industry stakeholders, including federal regulatory agencies, food manufacturers, food retailers and the food service community.

“This is a way for everyone to participate in raising awareness about food safety,” Mitzi Baum, CEO of STOP told Food Safety Tech. “It’s about how you can make small changes in your daily habits to reduce the incidence of foodborne illness. People can sign up to walk, ask friends and family to post on their social media, or you can make a donation. Each day we’ll push out food safety facts and information, so you’re getting a little bit of knowledge every day during National Food Safety Education Month.”

If you’re interested in participating in the campaign, you can sign up on the JustGiving website. You can also search for and donate to current participants by typing “STOP3000” into the Search box on the JustGiving site.

EPA logo

EPA Stops Use of Pesticide Deemed Harmful to Children

By Food Safety Tech Staff
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EPA logo

The Environmental Protection Agency (EPA) will no longer permit the use of the pesticide chlorpyrifos on food. The organophosphate insecticide, which is used on fruit and nut trees, broccoli, cauliflower, row crops and other agriculture, has been linked with neurotoxicity in children.

“Today EPA is taking an overdue step to protect public health. Ending the use of chlorpyrifos on food will help to ensure children, farmworkers, and all people are protected from the potentially dangerous consequences of this pesticide,” said Administrator Michael S. Regan in an agency news release. “After the delays and denials of the prior administration, EPA will follow the science and put health and safety first.”

The EPA also issued a Notice of Intent to Cancel under the Federal Insecticide, Fungicide, and Rodenticide Act to cancel registered food uses of the pesticide.

Beretta Fratelli

Salmonella Outbreak Linked to Uncured Italian Meat, Fratelli Beretta Recalls 862,000 Pounds of Antipasto Products

By Food Safety Tech Staff
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Beretta Fratelli
Beretta Fratelli
Recalled product produced by Beretta Fratelli. More information available from the USDA website.

New Jersey-based Fratelli Beretta USA has recalled about 862,000 pounds of uncured antipasto products over concern of contamination with Salmonella Infantis and/or Salmonella Typhimurium. Sold nationwide, the Fratelli Beretta prepackaged Uncured Antipasto trays have a best by date of August 27, 2021 through February 11, 2022 and UPC code 073541305316. Thus far, 36 illnesses and 12 hospitalizations have been reported in connection with this outbreak, spanning 17 states. No deaths have been reported.

The Class I recall does not include Italian-style meats sliced at a deli.

The CDC continues its investigation into determining whether more products are linked to the outbreak.

Recall

Q2 Food Recalls Increase 20%, Undeclared Allergens and Quality Top Cause

By Food Safety Tech Staff
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Recall

For the 23rd quarter in a row, undeclared allergens were the top cause of food recalls and accounted for 45% of them in Q3 2021, according to Sedgwick’s latest Recall Index report. Within allergens, undeclared milk was the leading cause and prepared foods remained the leading category.

“Companies need to concentrate on the basics through the second half of 2021 and final emergence from the COVID-19 pandemic,” the report states. “Amid supply chain pressures, high consumer demand and worker health and safety concerns arising from the coronavirus, food businesses are rightfully focused on their ability to maintain and conduct their core operations in safe manner while delivering quality, safe products to customers.”

FDA Recalls: Notable Numbers (Q2 2021)

  • 106 recalls affecting 7.9 million units
  • 5.8 million units (nearly 69%) impacted by recalls were due to one nut recall
  • 19 recalls were a result of quality issues
  • 18 recalls were a result of foreign material contamination
  • 11 recalls were a result of bacterial contamination—6 from Listeria; 4 Salmonella; and 1 E. coli

USDA Recalls: Notable Numbers (Q2 2021)

  • Recalls increased from 10 (Q1) to 12, but numbers still low compared to 2019 quarterly averages
  • Units impacted dramatically dropped nearly 83% to 207,322 units
  • Undeclared allergens were top cause of recalls, accounting for nearly 42%
    • Soy milk and eggs were main allergens, but first recall of food products due to sesame also occurred
  • Other recall reasons were quality (2), lack of inspection (2), bacterial contamination (2) and foreign material contamination (1)
  • Beef products (93,551 pounds) most impacted category, followed by fish (46,804 pounds)

The report also pointed out that heavy metal regulation will have increased emphasis, as FDA has made it a priority as a result of a report released by Congress earlier this year indicating the presence of dangerous toxic heavy metals found in baby foods.