Tag Archives: GFSI

GFSI, The Consumer Goods Forum

GFSI Conference Unites More than 600 Food Safety Professionals

By Food Safety Tech Staff
No Comments
GFSI, The Consumer Goods Forum

This year’s annual GFSI conference took place in person (in Barcelona), for the first time in two years. The event, which focused on the theme of sustainability, welcomed more than 600 food safety professionals and stakeholders.

“I still can’t quite get my head around the fact that after a life-changing pandemic, GFSI has managed to bring us together for a face-to-face, handshake-to-handshake, smile-behind-the-mask, non-Zoom event,” said The Consumer Goods Forum’s GFSI Director Erica Sheward during her opening speech.

During day one of the event, stakeholders discussed the responsibility of the food industry to help people who are affected by humanitarian crises, more effective food safety capability building to address supply chain challenges, and GFSI’s commitment to the United Nations’ Sustainable Development Goals (no poverty, zero hunger, clean water and sanitation, and responsible consumption and production). The conversation around food safety capability building also delved into challenges for emerging markets as well as small-to-medium sized organizations in developing economies that want to join the global market.

Day two addressed GFSI’s strategic priorities, including the organization’s Benchmarking Requirements for Professional Recognition Bodies. Experts also talked about data sharing between public and private sectors, and the importance of technology to enhance company operations—not replace humans and their expertise.

The final day of the GFSI conference featured discussions around how to reach sustainability goals and the involvement of food safety regulations and other legislative components, as well as the need for sustainability initiatives to be accessible and affordable in order to have a global impact.

GFSI compiled a full review of the event in its Executive Summary, which is available on the organization’s website.

GFSI, The Consumer Goods Forum

GFSI Conference Returns In-Person, in Barcelona

By Food Safety Tech Staff
No Comments
GFSI, The Consumer Goods Forum

Returning for its first in-person conference in two years, the GFSI Conference kicks off March 29 in Barcelona with key insights from the world’s largest multinational food organizations. GFSI leadership will discuss its current agenda within the scope of global food supply chain challenges, as well as the connection between food safety and sustainability. During the event, subject matter experts will participate in panel discussions that address recall readiness, audits, building capabilities, multi-stakeholder efforts in the public and private sectors, trust and transparency, innovation across the food safety ecosystem, sustainability and GFSI’s strategic priorities.

The full program, along with registration, speaker and partnership information, is available on GFSI’s website.

Food Fraud Prevention: Three Years of GFSI and Where We Are

Food fraud prevention has been around for a long time, but it really has only been just over three years since the formal GFSI requirements were established. This webinar will include the review of the current state of food fraud prevention and the most efficient ways to conduct a gap analysis for self-assessment of your compliance status.

Food Safety Consortium Virtual Conference Series

2021 FSC Episode 4 Preview: Food Safety Supply Chain Management

By Food Safety Tech Staff
No Comments
Food Safety Consortium Virtual Conference Series

This week’s episode of the 2021 Food Safety Consortium Virtual Conference Series will discuss the challenges that the industry faces in managing the supply chain, including in the realm of audits. The following is the agenda for this Thursday’s session:

  • Food Safety as a Supply Chain Management Problem, with John Spink, Ph.D., Michigan State University
  • Supplier Certification in Today’s Supplier Quality Management Programs: A Discussion with Gary van Breda, McDonald’s; Jorge Hernandez, Wendy’s; and moderated by Kari Hensien, RizePoint; Sponsored by RizePoint
  • What Needs to Change in Food Safety Certification: A GFSI Panel Discussion moderated by Erica Sheward, GFSI
  • Auditing Update in the Age of COVID: FDA Standards and Regulations Alignment Pilot, with Trish Wester, AFSAP

This year’s event occurs as a Spring program and a Fall program. Haven’t registered? Follow this link to the 2021 Food Safety Consortium Virtual Conference Series, which provides access to all the episodes featuring critical industry insights from leading subject matter experts! Registration includes access to both the Spring and the Fall events. We look forward to your joining us virtually.

Roberto Bellavia, Kestrel
FST Soapbox

How Integrated Compliance Management Systems Maximize Efficiency

By Roberto Bellavia
No Comments
Roberto Bellavia, Kestrel

Managing the complexities of a management system is challenging for any food and beverage company, particularly for the team tasked with implementing the system throughout the organization. That is because every regulatory agency (e.g., FDA, USDA, OSHA, EPA) and voluntary certification (e.g., GFSI-benchmarked standards, gluten-free, organic, ISO) calls for companies to fulfill compliance requirements—many of which overlap. Supply chain and internal requirements can create further complications and confusion.

In today’s “New Era of Smarter Food Safety,” having a common system to organize, manage and track compliance offers an ideal solution. Dynamic tools are becoming available—systems that can manage employee training, pest control, laboratory testing, supply chain management tools, regulatory compliance and certification requirements, etc.

Unfortunately, these systems are often not set up to “talk” to each other, leaving company representatives to navigate many systems, databases, folders, and documents housed in many different locations.

The Solution: Compliance Management Systems

An integrated compliance management system (CMS) is intended to bring all these tools together to create one system that effectively manages compliance requirements, enables staff to carry out daily tasks and manage operations, and supports operational decision making by tracking and trending data that is collected daily by the team charged with implementation.

A CMS is used to coordinate, organize, control, analyze and visualize information to help organizations remain in compliance and operate efficiently. A successful CMS thinks beyond just access to documents; it manages the processes, knowledge and work that is critical to helping identify and control business risks. That may include the following:

  • Ensuring only authorized employees can access the right information.
  • Consolidating documents and records in a centralized location to provide easy access
  • Setting up formal business practices, processes and procedures
  • Implementing compliance and certification programs
  • Monitoring and measuring performance
  • Supporting continuous improvements
  • Documenting decisions and how they are made
  • Capturing institutional knowledge and transferring that into a sustainable system
  • Using task management and tracking tools to understand how people are doing their work
  • Enabling data trending and predictive analytics

CMS Case Study: Boston Sword and Tuna

In early 2019, Boston Sword and Tuna (BST) began the process of achieving SQF food safety certification. We initially started working with BST on the development, training and implementation of the program requirements to the SQF code for certification—including developing guidance documents for a new site under construction.

The process of attaining SQF certification included the development of a register of SQF requirements in Microsoft SharePoint, which has since evolved into a more comprehensive approach to overall data and compliance management. “We didn’t plan to build a paperless food safety management system,” explains BST President Larry Dore, “until we implemented our SQF food safety management program and realized that we needed a better way to manage data.”

We worked with BST to structure the company’s SharePoint CMS according to existing BST food safety management processes to support its certification requirements and overall food safety management program. This has included developing a number of modules/tools to support ongoing compliance efforts and providing online/remote training in the management of the site and a paperless data collection module.

The BST CMS has been designed to support daily task activities with reminders and specific workflows that ensure proper records verifications are carried out as required. The system houses tools and forms, standards/regulatory registers, and calendars for tracking action items, including the following:

  • Ambient Temperature
  • Corrective and Preventive Action (CAPA)
  • Chemical Inventory/Safety Data Sheets (SDS)
  • Compliance Management
  • Customer Complaints
  • Document Control
  • Employee Health Check
  • Food Safety Meetings Management Program
  • Forklift Inspections
  • Good Manufacturing Practices (GMP) Audit
  • SQF Register
  • Maintenance (requests/work orders/assets/repairs)
  • Nightly Cleaning Inspections
  • Operational/Pre-Operational Inspections
  • Sanitation Pre-Op Inspections
  • Scale Calibration
  • Sharp/Knife Inspections
  • Shipping/Receiving Logs
  • Thawing Temperature Log
  • Thermometer Calibration

Key Considerations for Designing a Successful CMS

An effective CMS requires an understanding of technology, operational needs, regulatory compliance obligations and certification requirements, as well as the bigger picture of the company’s overall strategy. There are several key considerations that can help ensure companies end up with the right CMS and efficiency tools to provide an integrated system that supports the organization for the long term.

Before design can even begin, it is important to first determine where you are starting by conducting an inventory of existing systems. This includes not only identifying how you are currently managing your compliance and certification requirements, but also assessing how well those current systems (or parts of them) are working for the organization.

As with many projects, design should begin with the end in mind. What are the business drivers that are guiding your system? What are the outcomes you want to achieve through your system (e.g., create efficiencies, provide remote access, reduce duplication of effort, produce real-time reports, respond to regulatory requirements, foster teamwork and communication)? Assuming that managing compliance and certification requirements is a fundamental objective of the CMS, having a solid understanding of those requirements is key to building the system. These requirements should be documented so they can be built into the CMS for efficient tracking and management.

While you may not build everything from the start, defining the ultimate desired end state will allow for development to proceed so every module is aligned under the CMS. Understand that building a CMS is a process, and different organizations will be comfortable with different paces and budgets. Establish priorities (i.e., the most important items on your list), schedule and budget. Doing so will allow you to determine whether to tackle the full system at once or develop one module at a time. For many, it makes sense to start with existing processes that work well and transition those first. Priorities should be set based on ease of implementation, compliance risk, business improvement and value to the company.

Finally, the CMS will not work well without getting the right people involved—and that can include many different people at various points in the process (e.g., end user entering data in the plant, management reviewing reports and metrics, system administrator, office staff). The system should be designed to reflect the daily routines of those employees who will be using it. Modules should build off existing routines, tasks, and activities to create familiarity and encourage adoption. A truly user-friendly system will be something that meets the needs of all parties.

Driving Value and Compliance Efficiency

When thoughtfully designed, a CMS can provide significant value by creating compliance efficiencies that improve the company’s ability to create consistent and reliable compliance performance. “Our system is allowing us to actually use data analytics for decision making and continuous opportunity,” said Dore. “Plus, it is making remote activities much more practical and efficient”.

For BST, the CMS also:

  • Provides central management of inspection schedules, forms, and other requirements.
  • Increases productivity through reductions in prep time and redundant/manual data entry.
  • Improves data access/availability for reporting and planning purposes.
  • Effectively monitors operational activities to ensure compliance and certifications standards are met.
  • Allows data to be submitted directly and immediately into SharePoint so it can be reviewed, analyzed, etc. in real time.
  • Creates workflow and process automation, including automated notifications to allow for real-time improvements.
  • Allows follow-up actions to be assigned and sent to those who need them.

All these things work together to help the company reduce compliance risk, create efficiencies, provide operational flexibility, and generate business improvement and value.

GFSI, The Consumer Goods Forum

Reimagining Food Safety Through Transparency and Open Dialogue

By Maria Fontanazza
No Comments
GFSI, The Consumer Goods Forum

Last year’s annual GFSI Conference was held in Seattle just weeks before the World Health Organization (WHO) declared COVID-19 a pandemic. This year’s event looked very different, as it joined the virtual event circuit—with hundreds of attendees gathering from across the globe, but from the comfort of their homes and offices. The 2021 GFSI Conference reflected on lessons learned over the past year, the fundamentals of building a better food system, and the idea that food safety is a collaborative effort that also encompasses training programs, effectively leveraging data and capacity building.

The pandemic provided the opportunity to reimagine safer, more resilient and sustainable food systems, said Dr. Naoki Yamamoto, universal health coverage, assistant director-general, UHC, Healthier populations at WHO. She also offered three clear messages that came out of the pandemic:

  • Food safety is a public health priority and a basic human right. Safe food is not a luxury.
  • Food safety is a shared responsibility. Everyone in the food chain must understand this responsibility and work towards a common goal.
  • Good public private partnership can bring new opportunities and innovative solutions for food safety. We need to seek more collaborative approaches when working across sectors to achieve foods safety.

During the session “Ready for Anything: How Resiliency and Technology Will Build Consumer Trust and Help Us Mitigate Disruption in the 21st Century”, industry leaders discussed how the pandemic reminded us that a crisis can come in many forms, and how applying the right strategy and technology can help us remain resilient and equipped to address the challenges, said Erica Sheward, GFSI director.

“When you think about business resiliency—it’s about our own, but most importantly, it’s about helping our customers become more resilient to those disruptions,” said Christophe Beck, president and CEO of Ecolab. He added that being able to predict disruptions, help customers respond to those disruptions, and provide real-time control to learn and prepare for the next pandemic or serious crisis is critical. Companies need to ensure their technology systems and contingency plans are ready to go, advised David Maclennan, chairman and CEO of Cargill. The key to a resilient food supply chain system is access and the ability to keep food moving across borders. And above all, whether dealing with a health crisis or a food safety crisis, consumers must always be front and center, said Natasa Matyasova, head of quality management at Nestle. “In short term, [it’s] first people, then business contingency, and then help the community as needed,” she said.

GFSI, The Consumer Goods Forum

Trust, Transparency and Collaboration Are Highlights of 2021 GFSI Conference

By Food Safety Tech Staff
No Comments
GFSI, The Consumer Goods Forum

The second and third days of this year’s virtual 2021 GFSI Conference (see GFSI Day 1 Wrap) took the opportunity to recognize the impact of COVID-19 on the industry but more importantly, addressed the future of providing safe food to a global population. “The COVID-19 pandemic has been an exceptional challenge to public health and food systems and everyone in the world, but it has also been an opportunity to reimagine safer, more resilient and sustainable food systems,” said Naoko Yamamoto, M.D., a physician and epidemiologist at the World Health Organization. “We need to seek more collaborative approaches to be inclusive and innovative when working across sectors to achieve food safety.”

Speakers discussed the importance trust and transparency related to food safety and sustainability. With the United Nations’ Sustainable Development Goals deadline set at 2030, GFSI developed a new code of ethical conduct in its new Governance rules. “We need strong engagement from the private sector for our agrifood systems to become more efficient, more inclusive, more resilient and more sustainable,” said Qu Dongyu, Director-General of the Food and Agriculture Organization of the United Nations.

In addition to networking breaks during the event, concurrent special sessions targeted auditing, chemical hazards, pest management and technology solutions. Day three also featured Ask GFSI sessions, which were conducted in Zoom, and allowed speakers to field questions from the live attendees.

Read GFSI’s full update of Day Two of the conference.

Read GFSI’s full update of Day Three of the conference.

 

GFSI, The Consumer Goods Forum

Day 1 of 2021 GFSI Conference Reflects on Leadership and Resilience

By Food Safety Tech Staff
No Comments
GFSI, The Consumer Goods Forum

The 20th annual GFSI Conference convened yesterday, but instead of bringing together an international group of food industry stakeholders in one central location, the event was held online, streamed throughout offices and homes across the globe.

Day one kicked off with a welcome from Wai-Chan Chan, managing director of The Consumer Goods Forum, Qu Dongyu, Director-General of the Food and Agriculture Organisation of the United Nations, who addressed the humanitarian and consumer perspective of food safety. “We need a strong engagement of the private sector for our agrifood systems to become more efficient, more inclusive, more resilient and more sustainable,” Chan stated. The conversation about the global importance of sustainability continued with a conversation led by Erica Sheward, GFSI Director, and Howard Popoola, vice president, corporate food technology and regulatory compliance for The Kroger Company and Roy Kirby, global director, microbiology, food safety and toxicology for Mondelez International. They talked about GFSI’s program, Race to the Top, and the /global Markets Programme capability tool, which was established more than 10 years ago to help companies implement continuous improvement to develop an effective food safety management system, and its potential in developing markets. “Think about what this could do for farmers, think about what it could do for families in Africa, in those places described as countries of opportunity, producing niche products, who just need an opportunity to be able to sell their products into the world stage,” said Popoola, who is also a GFSI steering committee member.

During the course of the day, stakeholders also discussed pandemic-specific issues including supply chain disruptions, and the role of crisis communications and messaging to consumers related to the safety of the food supply.

More exclusive updates will be available from Food Safety Tech. Read GFSI’s full update on Day One of the conference.

GFSI, The Consumer Goods Forum

Reset, Rethink, Recharge: First Virtual GFSI Conference to Address Urgent Topics in Food Safety

By Food Safety Tech Staff
No Comments
GFSI, The Consumer Goods Forum

This year’s GFSI Conference will take place March 23–25 and bring together experts, decision makers and innovators in the food industry. With the theme of “rethink, reset, recharge”, the three-day virtual program includes online networking features to allow attendees to connect with professionals across the globe, and sessions that explore COVID-19; supply chain disruption and public health; building consumer trust and transparency; sharing best practices; and technologies shaping the future of food safety.

“Collaboration to ensure safe food for consumers everywhere and sustainable food systems has never been more critical – and this event provides a major opportunity to learn from an unprecedented period and move forwards in the best possible way. We’re excited by the chance to help colleagues across the industry build on the ingenuity, resilience and dedication shown by the food industry over the past 12 months,” said Erica Sheward, director of GFSI, in a press release. “With the conference taking place virtually for the first time, it’s easier than ever before for food industry professionals to get involved—and we’re urging people from all corners of the globe to ensure they’re part of this unique and collaborative forum. Food safety is everyone’s business, and we must continue to work together to build consumers’ trust in the food they buy.”

More information about the GFSI conference, along with registration, agenda and partner details, can be found on the event website.

GFSI is a partner organization for the 2021 Food Safety Consortium Virtual Conference Series.

Judy Black, Orkin
Bug Bytes

Food Safety Audits During a Pandemic: What You Should Know and How to Prepare

By Judy Black
No Comments
Judy Black, Orkin

The coronavirus pandemic has impacted the food industry on several fronts from production to consumer purchasing habits to in-restaurant dining adjustments. While facility operations might look different, the demand for product is certainly still high, so operations should be tighter than ever.

Unfortunately, pest activity has not slowed down during the pandemic. From rodents and cockroaches to stored product pests and birds, your facility is susceptible to pest disruptions. With shipments coming and going and limited staffing, it’s also highly likely you don’t have time to prioritize your pest management program. An unchecked, contaminated shipment leaving your facility and making it into the homes of consumers is all it takes to wreak havoc on your business.

Food processing, pest management
Your goal, and the goal of your pest control partner, should be that your facility is ready for an audit at any time. (Image courtesy of Orkin)

If you already have an integrated pest management (IPM) program in place, you’re heading in the right direction with securing your facility. IPM programs help food processing facilities keep pests from entering and destroying your product by applying preventive measures such as identifying potential and existing sanitation opportunities and regularly evaluating the state of facility maintenance.

The last thing you need right now is a failed audit due to preventable pest issues. Failing a first, second or third-party audit can lead to many consequences such as a damaged reputation, reduced profits and worst of all, lost customers. With most regulators resuming on-site audits, offering remote options or a hybrid of the two, ensuring your facility stays within regulations is still possible, and highly encouraged. After all, pest control plays a significant role in all major food safety audits and can account for up to 20% of your score.

Food Safety Audits during the Pandemic and New Changes

Not only do facility managers have to regulate operations during a pandemic, but they also must maintain strict food safety standards to ensure that the food supply chain stays healthy. With the arrival of COVID-19 vaccines, there is some hope that the pandemic may be under control soon, but it is not over yet, and food safety audits should not be avoided because of a pandemic. To accommodate, many auditors implemented new measures such as remote and hybrid audits for food processing facilities, in addition to on-site audits.

If your facility is still unable to conduct on-site audits at this time, special accommodations can be made. The following auditors have made updates to their food safety audits amid the pandemic:

  • BRCGS: In addition to blended audits, BRCGS is offering certificate extensions for up to six months with a risk assessment and review. Although not benchmarked by GFSI, remote assessments are also available and involve a video audit of your facility’s storage and production areas in additional to reviewing internal audit results and documentation.
  • SQFI: SQFI is postponing certifications for extenuating circumstances and implemented additional processes for risk assessments. Certifying bodies will have to conduct risk assessments to determine whether a certificate extension is needed.
  • FDA: After temporarily suspending all facility inspections last March, the FDA has resumed domestic inspections on a case-by-case basis when safe to execute. Foreign inspections have not yet resumed so, take extra care if your facility regularly receives foreign shipments.
  • FSIS: Inspections of meat, poultry and egg facilities continued through the pandemic. These regulated facilities continue to require sanitation SOPs to help maintain food safety and prevent the spread of diseases.

Whether your facility is able to resume onsite audits or needs to switch to a remote or hybrid option, pests will still be trying to take advantage. Working with your pest control provider to ensure your documentation and pest management measures are in order is one of the best ways to ensure any audit or risk assessment goes smoothly. While each auditor has specific requirements, here are some key considerations for your next third-party inspection.

Implement an IPM Program

We cannot stress enough the importance of a proactive pest management program for food processing facilities. The best way to reduce pest issues is to build them out. Your pest control partner will identify and communicate to you on ways to reduce, or in some cases even eliminate food, water and harborage for pests. Ensure your contract specifies the roles and responsibilities of your pest control partner and you, the scope of service and a risk assessment plan. If you’re unsure of what your contract entails, now is the time to get in touch with your pest control partner.

Invest in Your Employees

Train your staff to spot and record signs of pest activity so you can address them immediately with your pest control partner. This is particularly important if you had to adjust employee schedules during the pandemic to enforce proper social distancing. Fewer staff means fewer opportunities to spot pest issues, so making sure all employees are trained can help you in the long run.

Keep Up with Documentation

Your documentation is an integral part of your audit process because it shows third-party auditors that you can verify that you have an effective pest management plan in place. Three types of documents are needed for your audit: Proof of training and certification, pesticide documentation and general facility documentation. Most pest control providers now maintain digital documentation for their partners which makes it easier to track and monitor for pest trends, treatments and updates to your plan. Even with a proper pest management program in place, facilities can still lose points for not having proper documentation so don’t overlook this part.

Hold Practice Runs

A good pest control partner will encourage test audits to ensure you’re prepared for the real deal. An annual assessment is one of the best ways to make sure your pest management program is still working and to address any gaps if it isn’t. Don’t forget to review your documentation during test audits in addition to joining your pest control partner for a physical inspection of your facility (socially distanced, of course).

Prepare your Facility

Your goal, and the goal of your pest control partner, should be that your facility is ready for an audit at any time. However, if you have an upcoming scheduled audit, a week before your audit, work with your pest control partner to conduct interior and exterior inspections as well as a documents review. Make sure you are familiar with how to access your customer web portal so that you can access data if requested. During these inspections, make sure any monitoring devices meet auditor requirements and are properly placed and maintained. The day before your audit, make another run through the facility to be sure your facility is ready. You don’t want your auditor finding cobwebs in your storage room or debris showing up in the background of a video audit.

Food safety should be a top priority for your business—your reputation depends on it after all. As the food industry continues to navigate operating in a post-pandemic climate, maintaining a successful pest management program and updated records will give you a head start when it comes to audits no matter the format. With public health concerns at an all-time high, consumers and suppliers alike will be grateful for your increased attention to maintaining industry regulations.