Tag Archives: IoT

Francine Shaw
FST Soapbox

Unlocking the Promise of IoT in Food Safety and Transparency

By Francine L. Shaw
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Francine Shaw

In today’s fast-paced world, ensuring food safety and efficiency is crucial for food businesses. Fortunately, technological advancements, including the Internet of Things (IoT), have revolutionized the way the food industry operates. By leveraging IoT, food businesses can drive efficiency, enhance food safety, mitigate risks and boost transparency throughout the supply chain. All food businesses should be embracing IoT innovations to optimize their operations, improve efficiency, maximize safety and drive key performance indicators (KPIs), including consumer satisfaction, loyalty and sales.

The benefits of using IoT in the food industry include:

  • Enhancing food safety. IoT enables real-time tracking and monitoring of food products throughout the supply chain. With the help of connected sensors and devices, businesses can monitor crucial variables including temperature and humidity to ensure optimal storage conditions. Both companies and consumers benefit from this heightened level of food safety and quality assurance.
  • Improving supply chain transparency. IoT enhances end-to-end visibility and traceability. By employing sensors and radiofrequency identification (RFID) tags, businesses can track the movement of food products all along the supply chain, from farm to fork. This transparency helps identify the origin of any issues or recalls, significantly reducing the impact on public health. Moreover, it enables quicker and more targeted responses to any potential food safety breaches, mitigating risks, preventing foodborne illness outbreaks and ensuring consumer trust in the food supply chain.
  • Optimizing shelf life for product inventory. IoT devices collect data on product conditions, such as temperature, humidity and light exposure. This information empowers businesses to optimize inventory management, implement dynamic pricing strategies and reduce waste (and associated costs) by ensuring products are sold or consumed before expiration. By minimizing food waste, companies contribute to sustainability efforts and consumers benefit from fresher and safer products.
  • Upgrading real-time monitoring and predictive analytics. IoT devices provide real-time data on critical factors, including equipment performance, energy consumption and production processes. Businesses can detect patterns and predict potential issues by leveraging advanced analytics and machine learning algorithms. By identifying risks in advance, companies can proactively address them, preventing downtime and improving overall operational efficiency.
  • Elevating the customer experience. IoT can also improve the customer experience. Smart shelves equipped with sensors, for example, can offer personalized recommendations, nutritional information and/or recipe suggestions based on customer preferences. Connected devices in restaurants or food delivery services can streamline the ordering process, improve order accuracy and provide real-time status updates, making the customer journey smoother and more convenient.

It’s clear that IoT offers significant benefits for food companies. Following are five important considerations as you investigate these innovative solutions:

  1. Assess your organization’s specific needs. Identify areas of your food business that can benefit from IoT technology. Consider cold chain management, quality control, inventory management and any other aspect of operations or supply chain that can be optimized. Define the specific goals you want to achieve through IoT implementation.
  2. Choose reliable technology. Select IoT devices and solutions that are reliable, scalable and aligned with your business requirements. Prioritize factors such as data security, interoperability, ease of integration and ongoing support. Ensure that the technology you choose meets industry standards and regulations. Work only with trusted tech vendors.
  3. Examine your data management and analytics processes. Develop a robust data management strategy to collect, store and analyze the vast amounts of data that will be generated by the IoT devices. Employ analytics tools to derive actionable insights from the data, and use these insights to make more informed decisions.
  4. Collaborate with the right partners. Explore partnerships with technology providers, industry associations and regulatory bodies to stay updated on emerging standards, best practices and compliance requirements related to IoT technologies in the food industry. Collaborating with experts and industry peers can accelerate your IoT implementation journey.
  5. Prioritize data security. Implement robust security measures to protect your IoT devices and the data they collect. This includes network security, encryption, authentication protocols and regular monitoring for potential vulnerabilities. Safeguarding data privacy and complying with regulations is vital in maintaining trust with customers and partners.

Avoiding IoT-driven technologies in the food industry is no longer an option. These devices have become necessary to drive efficiency, enhance food safety, meet regulatory requirements and consumers’ evolving expectations, and stay competitive. By leveraging IoT solutions, businesses can optimize their processes, improve transparency, reduce waste and provide exceptional customer experiences. However, successful implementation requires a strategic approach, careful planning, ongoing monitoring and continuous improvement. By prioritizing food safety and communication, and identifying areas of greatest need for improvement, the food industry can unlock the full potential of IoT technology and pave the way for a safer future.

 

 

Tom Woodbury

IoT Technology To Boost Safety, Compliance, and Efficiency: How to Get Started

By Tom Woodbury
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Tom Woodbury

Using Internet of Things (IoT)-based systems to automate temperature monitoring in refrigerators and freezers offers several benefits to restaurants. Following we look at how automated temperature monitoring works and how to get started with IoT.

How it Works: Automated Temperature Monitoring in Action

IoT-based systems use sensors to continuously monitor temperatures in refrigerators and freezers. These sensors are mounted inside the cold storage units in the warmest part of the unit, typically near the door or opening. The sensors collect temperature readings periodically and transmit the data to the cloud. As the data is recorded, the system can detect and report any anomalies.

If the conditions inside a refrigerator or freezer fall outside of predetermined thresholds, managers and staff can be notified (via text, email, or in-store apps) so they can take quick corrective actions outlined in their risk mitigation plans. In addition, the data that is recorded and stored can be analyzed to help identify trends that can be used to inform maintenance schedules and make operations more efficient. For example, the data may show how many years (on average) a refrigerator will last before it fails, so an organization can plan to buy replacement units before a failure occurs.

Benefits of Automated Temperature Monitoring

The positive impacts of automated temperature monitoring, enabled by IoT, are often realized in four key areas:

Food Safety. Maintaining a controlled environment in refrigerators, freezers, and other food storage areas reduces the risk of spoilage. By automating the monitoring process, organizations can keep a continuous watch on cold storage units and alert staff if temperatures rise above predetermined thresholds, allowing them to take immediate corrective action based on their risk mitigation processes. This is particularly beneficial in situations where a refrigerator door might be kept open too long, a freezer door is not entirely shut, or during a power outage.

Regulatory compliance. Regulatory agencies require reporting of food safety compliance. Typically, this is a human-driven process, with manual checks of thermometers and handwritten logs. IoT technologies that automatically monitor and record temperatures provide easy reporting of temperature levels over time. This streamlined process makes it much faster—and easier—to demonstrate compliance.

Efficiency. Automated temperature monitoring can make back-of-house restaurant processes more efficient by eliminating the manual “check and record” processes mentioned above. This frees up staff time to focus on other important tasks, such as serving customers.

Sustainability. By reducing food waste due to spoilage, automated temperature monitoring supports sustainability goals.

How to Get Started

With a wide range of IoT devices and systems available, selecting the right one can be overwhelming. How can you get started? First, identify your organization’s overall goals in incorporating the new technologies, and then review those high-level goals as you investigate options. Here are some criteria to consider:

Device selection: When selecting IoT devices, one size does not fit all. Different devices deliver varying degrees of functionality. Some devices support a single use case, while others have multiple sensors to enable diverse use cases for scalability. Another consideration is battery life. Seek devices that offer extended battery life by leveraging user-replaceable batteries designed for low temperature environments. Other features to look for include use of food-grade plastics and support for firmware updates over the air (FUOTA).

Wireless technology: To effectively penetrate dense refrigerator materials (typically metal), most food service operators are using the open standard, LoRaWAN due to its ability to penetrate walls and maximize battery life.

Data caching: In the event of an interruption in connectivity, you must know what the refrigerator or freezer temperatures were during the outage. Some devices and gateways can cache data and resend as soon as they reconnect, while others cannot. Temperature data caching is critical for applications related to food safety, so be sure to ask for this during the research and evaluation process.

Deployment capabilities: Deployments are complex, and a provider that can navigate deployments at scale is vital. It is important to look at each provider’s technology offerings, installation, and deployment capabilities.

There are many benefits to using IoT to deliver automated temperature monitoring, and these benefits extend beyond food safety to sustainability and improved efficiency. They key is to identify the right devices for your organization’s specific needs.

Emily Newton, Revolutionized Magazine

Five Technologies Impacting the Beverage Industry

By Emily Newton
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Emily Newton, Revolutionized Magazine

The beverage industry is undergoing a period of technological transformation. As consumer demand and supply chain pressures reveal the shortcomings of older systems and processes, beverage manufacturers are embracing new technologies at an unprecedented pace. While many of these trends are promising, some are more impactful than others. With that in mind, here are the five technologies making the biggest impact in the beverage industry.

Automation

While automation isn’t necessarily new, it is reaching new heights. Automation is becoming an essential part of the beverage sector as robotic systems become more accessible and versatile, and talent becomes harder to acquire.

The food and beverage industry currently has more than 4 million open positions and could add another 370,000 by 2031. With fewer young workers entering manufacturing, beverage facilities are turning to robotics to sustain productivity. The more automated a facility is, the more it can accomplish despite having fewer employees, offsetting the labor shortage.

Automation applies to more than just physical workflows, too. Robotic process automation is seeing increased adoption in back offices, where it can be used to boost productivity and reduce errors.

Artificial Intelligence

Another impactful technology in the beverage sector is artificial intelligence (AI). As beverage workflows become increasingly digitized, they generate more data. AI algorithms can analyze that data to turn it into actionable insights, helping beverage manufacturers predict and adapt to incoming changes and optimize their operations.

Common industry thinking holds that companies can only optimize two of three key variables—time, cost and quality—simultaneously. However, it’s often difficult for humans to determine which is the most valuable area for improvement in their businesses. AI can analyze workflow data to reveal weak points and highlight changes that would have the most significant impact, helping leaders make these decisions.

AI can also help predict future changes, including shifting consumer demand. With this insight, beverage producers can adjust to minimize losses and capitalize early on new trends. Those that don’t embrace AI analytics may quickly fall behind the competition as this technology becomes increasingly common.

The Internet of Things

As AI adoption grows, the Internet of Things (IoT) can help beverage companies make the most of these algorithms. IoT devices give previously unconnected machines wireless connectivity, providing more data points for AI models to analyze, improving their accuracy. This connectivity and data collection can also improve transparency.

One of the most impactful use cases for IoT sensors is in the supply chain. Connected tracking devices can provide real-time updates on shipment locations, temperature, vibrations and other factors. If anything falls out of acceptable parameters or schedules, they can alert relevant stakeholders so they can adapt to ensure safe, timely shipments.

IoT devices can also improve machine health by alerting workers to needed repairs. This data-driven, need-based approach prevents costly breakdowns while minimizing downtime from unnecessary maintenance.

Biotechnology

While many of the most impactful technologies in the beverage industry appear within manufacturing facilities, some focus on earlier workflows. Biotechnology, such as gene editing, can optimize the farming operations that produce the ingredients beverage companies need.

Some bioengineered crops require less water to grow or are pest-resistant, minimizing the need for pesticides. These upgrades reduce farms’ ongoing expenses, making beverage ingredients cheaper for production facilities. Other bioengineering processes can make certain ingredients healthier or less environmentally impactful, both of which appeal to consumers.

Emerging biotechnology solutions let beverage companies use specially designed enzymes to gauge milk contamination and spoilage better. With these biological markers, businesses can ensure they don’t send poor-quality products to market and can trace contamination issues, leading to long-term improvements.

Renewable Energy

Another increasingly impactful technology for beverage companies today is renewable energy. As climate issues become more prominent, consumer preferences lean towards sustainable companies and products, even if that means paying more for products. Switching to renewable power helps energy-hungry beverage factories adapt to this demand and protect the environment.

Because renewables such as solar and wind are technologies, not fuel sources, they will only become cheaper and more efficient over time. Consequently, switching to these technologies is becoming an increasingly viable option for companies. They can also reduce energy costs long-term, as facilities begin to generate their own power instead of buying it from the grid.

Additionally, growing climate urgency may lead to increased regulations around industrial energy sources. Shifting to renewable power now can ensure beverage companies minimize disruption from any changing legislation.

Virtually every industry today is undergoing a tech-driven transformation. Capitalizing on this movement means being able to separate the buzzwords from the technologies that hold the most promise. These five technologies are among the most impactful for beverage companies today. As their adoption grows, they could dramatically alter the face of the industry.

Bottle tops
FST Soapbox

Five Advances in Food Processing Machinery Driving Growth

By Emily Newton
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Bottle tops

Food processing machinery is experiencing some incredible innovations, from intelligent robots to energy-efficient motors for food and beverage processing. Adopting these emerging technologies in your food and beverage processing facility can provide valuable benefits, such as improved food safety, greater efficiency and higher productivity. Following are five advances in food processing machinery that are transforming the industry.

Next Generation Energy-Efficient Motors

Energy efficiency is a growing concern across all industries, and it’s not just about reducing carbon footprints. Cutting back on emissions due to power consumption is certainly important, but food and beverage companies can also experience monetary benefits from optimizing their electricity usage.

Subscribe to the Food Safety Tech weekly newsletter to stay up-to-date on the latest news and information on food safety.Today’s next-gen motors for food and beverage processing are becoming much more energy-efficient right out of the box. The rise of soft-start and variable frequency drive engines is playing a key role in these innovations.

Soft-start motors cause less stress on machinery by protecting devices from sudden power surges. They start up using a slightly lower, limited initial charge rather than a sudden full charge. This can be compared to waking up with versus without an alarm clock—the former involves waking up abruptly while the latter is less stressful. The result is that soft-start motors allow machinery to warm up more gently and ease into operation, rather than straining electrical components with a sudden influx of energy.

Variable frequency drive motors use much less energy than other motor options. Unlike variable speed drive motors, variable frequency drive motor technology is limited specifically to AC motors. A variable frequency drive allows an AC motor to change its speed by changing the frequency of the power going through the motor. A variable frequency drive is essentially a control system for machinery engines, allowing them to start up with a lower voltage drop, similar to soft-start motors, and the speed can be adjusted to fit the unique needs of specific devices and tasks.

These energy-efficient motors also tend to be smaller in volume and weight than their conventional counterparts.

Soft Robotic Grippers

Automation, including the use of robotics, in the food and beverage industry is already happening. These technologies can deliver significant benefit as businesses struggle to keep up with demand even with fewer employees. However, processing foods like pastries, fruit or bread can be difficult with robots because their stiff grippers crush soft items when trying to pick them up. Soft grippers solve this problem.

One soft gripper designed for handling delicate food items was inspired by octopi and squids. The rubber fingers inflate and deflate using pressurized air so they open and close to precise dimensions. The gripper is nimble enough to lift items as delicate as marshmallows.

Autonomous AI Robots

Not only can automation help companies struggling with labor shortages, it can also help improve food processing efficiency. Autonomous robots, often powered by AI, are incredibly efficient at performing repetitive tasks. They can get more done in less time with fewer mistakes compared to the average employee. Food processing companies can use these robots to perform repetitive, mundane tasks that don’t appeal to employees. Workers can then be reskilled, upskilled or reassigned to more engaging and important roles.

IoT Machinery Monitoring

The Internet of Things (IoT) makes food processing machinery more intelligent and inter-connected. IoT can be used in various ways in the food and beverage industry, but it is especially helpful for monitoring and optimizing operations on the manufacturing floor. Sensors collect and relay data to a central hub in real-time. That information can be used to inform automated systems or production timelines.

IoT sensors can reveal inefficiencies and bottlenecks in production, giving companies concrete goals to act on. They can be used to monitor the health of food processing machinery, allowing for predictive maintenance, which involves performing tuneups on equipment as soon as signs of a potential malfunction appear.

The agriculture industry is exploring IoT, as well. For example, farmers and water management companies are using it in conjunction with AI algorithms to improve irrigation systems, cut energy costs and improve water usage.

Automated Food and Facility Safety

Health and safety are among the foremost priorities for every food and beverage company. Technological advances are making it easier for companies to stay on top of health and safety measures.

For example, food processing and storing companies can use AI to autonomously monitor and regulate temperature, helping prevent the growth and spread of E. coli and other diseases. This is achieved using IoT thermostats that relay real-time temperature data to an AI algorithm, which keeps an eye on temps throughout the facility and makes adjustments as needed.

Food processing machinery is in the midst of some truly exciting advancements that are helping businesses in the industry provide better service, products and working conditions. Cutting-edge motors for food and beverage equipment allow companies to save money on energy costs, while next-gen robotics open the door to a wealth of automation possibilities.

With the help of AI and IoT, food and beverage companies can ensure their operations are running as smoothly as possible. There will certainly be more incredible advancements in food processing technology in the years ahead.

Emily Newton, Revolutionized Magazine
FST Soapbox

Packaging Automation Can Be an Essential Tool for Food Manufacturers

By Emily Newton
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Emily Newton, Revolutionized Magazine

Food and beverage manufacturers face various challenges—including a labor shortage, rising demand and ongoing supply chain disruptions. Food packaging automation can be an essential tool for these businesses, as the technology can improve manufacturing productivity without hiring additional workers.

As demand continues to rise over the next few years, and as the labor shortage continues, packaging automation will likely become more important. This is why manufacturers are turning to the technology and how innovations in Industry 4.0 solutions may reshape food manufacturing this decade.

Food and Beverage Manufacturers Are Doing More With Less

Food manufacturers face the same market challenges that most companies are navigating right now. Even two years after the beginning of the COVID-19 pandemic, the supply chain remains unstable, demand is volatile and job openings continue to outstrip available workers.

Consumer expectations are also changing. A growing segment of American shoppers expects businesses to deliver items faster than ever, putting greater pressure on manufacturers to accelerate production and logistics operations.

These trends aren’t likely to reverse anytime soon, even as the pandemic eases and vaccines become available globally. Some experts predict that the labor shortage may be on track to last for years, and the lack of essential raw materials or components may similarly drag on well into the future. This means hunkering down and attempting to weather current market conditions will not be an effective strategy. Instead, businesses will have to experiment with new ways to improve productivity, reduce operating costs and accelerate delivery times.

Automation may become an essential strategy, especially for food and beverage manufacturing tasks that have traditionally been time-consuming and challenging to automate.

How Food Packaging Automation Helps Manufacturers Stay Competitive

Manufacturers that need to increase factory throughput may struggle to bring on additional labor necessary to improve production. Instead, solutions that help them increase productivity without hiring—like packaging automation—may help companies meet existing demand.

Packaging automation tools allow manufacturers to automate various tasks that are tedious, dull, time-consuming and potentially dangerous.

Industry 4.0 technology also allows packaging solutions to automate work that previously required human labor. For example, AI-powered automation systems can use machine vision—algorithms that enable machines to “see” objects — for quality control and manufacturing purposes. These systems may be able to automatically package items or visually inspect them for defects, allowing businesses to improve quality control processes without the dedication of additional labor.

Food packaging automation can also help make food and beverage products more consistent and safer for workers and consumers. Quality control processes are often tedious or repetitive. Throughout a shift, workers assigned to these tasks tend to slow down and make mistakes, potentially allowing defective or dangerous products to move further along the production line.

Automated packaging systems are remarkably consistent when well-maintained. They can run for hours at a time without the same risks that may come with human workers assigned to tedious or repetitive tasks.

Some internet grocery retailers are also using a combination of AI and RFID to improve package branding and drive sales. RFID allows businesses to embed unique identifiers into the packaging of every product they sell, making it possible to collect deeper information about consumer demands and purchasing habits.

Other AI systems use IoT devices that gather real-time data on equipment operations to streamline or automate maintenance checks. For example, a predictive maintenance approach uses AI forecasting algorithms and IoT data to monitor machines and predict when they will need maintenance. The approach is similar to preventive maintenance but is more effective at keeping machines online. In practice, the forecasting power of a predictive maintenance algorithm can reduce downtime and maintenance costs.

Similar AI technology can also be used in the packaging design process. An AI algorithm trained on a library of packaging data may be used to create new packaging—helping businesses identify novel options when it comes to shape or material choice.

Other Advantages of Packaging Automation

Reducing the cost of packaging can also allow manufacturers to spend more money on higher-quality food wrapping—which can, in turn, improve customer satisfaction and drive revenue. For example, many manufacturers have begun to offer eco-friendly packaging materials that can be customized with branding elements. These packaging materials will attract customers who want to buy products from eco-friendly brands. They will also help manufacturers build deeper client relationships while growing additional company awareness.

Over time, these decisions can help a business transform its packaging into a branding tool. This will require an additional up-front investment, but the improvements will pay for themselves over time.
Packaging Automation Can Help Food and Beverage Manufacturers Adapt

Cutting-edge industry technology has made packaging solutions more effective than ever. The right equipment allows food and beverage manufacturers to automate various packaging, design and maintenance tasks—making individual facilities and businesswide processes much more efficient.

James Gunn-Wilkerson, CMX
Retail Food Safety Forum

The Future Is Now: AI Takes Journey from Supply Chain to Today’s Restaurant Kitchens

By James Gunn-Wilkerson
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James Gunn-Wilkerson, CMX

Futurist Ross Dawson has said that AI and automation will shape the future of work, and it also promises to transform our lives beyond the office. According to the World Economic Forum, when AI, which provides the ability to “enable devices to learn, reason and process information like humans,” is combined with Internet of Things (IoT) devices and systems, it creates AIoT. This super duo has the potential to power smart homes, smart cities, smart industries and even our smartwatches and fitness trackers, a market estimated by Gartner to be worth $87 billion by 2023. More importantly, this “interconnectedness” will change the way we interact with our devices as well as the way we will live and work in the future.

In the restaurant industry, we’re already seeing glimpses of this interconnectedness take shape, and in the past year, we’ve experienced major technological advancements that have transformed every facet of the way food establishments work. Reflecting on those advancements, I want to take a moment to share three areas of AI impact that are bubbling up in the restaurant sector in 2021.

1: AI-powered Intelligent Kitchens

From ghost kitchens to traditional kitchens, the “back of the house” continues to be a prime target for AI and automation. While great progress has been made, in many ways it seems like we’ve only scratched the surface when it comes to how far AI can take today’s restaurants. But every now and then, we hear examples of AI powering the future of our industry. For example, Nala Robotics, Inc. will be opening what it calls “the world’s first state-of-the-art intelligent restaurant” in Naperville, Illinois this year. The company says the AI-based robotic kitchen “can create dishes from any cuisine around the world, using authentic recipes from celebrated chefs”. A press release from Nala Robotics states that its flagship restaurant is taking “the first step in the food service industry with AI-powered service, addressing many of the issues affecting restaurant owners during COVID-19,” and it will “provide consumers an endless variety of cuisine without potential contamination from human contact.” This is the new frontier in intelligent kitchens, and it couldn’t have come at a better time, with the pandemic forcing restaurants to reimagine the way they do business.

2: AI-Driven Labor Shifts.

You can’t talk about AI in the restaurant industry without also having a conversation about the implications for the modern workforce. With AI in restaurant kitchens and beyond, the impact on the labor force is undeniable. By 2024, Gartner predicts “that these technologies will replace almost 69% of the manager’s workload.” But that’s not entirely a bad thing. Instead of manually filling out forms and updating records, managers can turn to AI to automate these and other tedious tasks. “By using AI…they can spend less time managing transactions and can invest more time on learning, performance management and goal setting,” Gartner adds.Managers can also use the extra time to focus more effort on the customer and employee experience. And indeed they should: In a recent Deloitte report, 60% of guests surveyed indicated that a positive experience would influence them to dine at a restaurant more frequently.

Looking at the impact of AI on labor at all levels, from the CEO to the entry-level wage earner, the shift, at its best, will be a transition to more meaningful—and less mundane—work. The evolution of humanity has taken us to the point we’re now at now, with food production and delivery processes becoming increasingly automated. This has been an evolution generations in the making. In an ideal world, everyone at every level of the organization should benefit from this new wave of technology. For example, automation can and should be used to open the door to new training and new opportunities for low-wage earners to learn new skills that elevate career paths, increase income and improve quality of life.

3: AI and Global Supply Chain Transformation

From the farm all the way to the table, AI is now poised to transform the global supply chain. From my perspective, the biggest impact will be around driving sustainability efforts. Restaurant and grocery brands are already beginning to leverage AI to forecast their food supply needs based on customer demand, leading to less over-ordering and less food waste to support sustainability initiatives. One company in this space, FourKites, is creating what it calls “the digital supply chain of the future.” Using real-time visibility and machine learning, FourKites powers and optimizes global supply chains, making them “automated, interconnected and collaborative—spanning transportation, warehouses, stores, trucks and more.”

In addition to predictive planning, more and more brands will start to use AI to create incident risk management models to identify trends and risks in the supply chain to determine whether bad or recalled products are originating from a specific supplier, distributor, or due to an environmental variable.With all of these changes, the need for comprehensive data standards will multiply as suppliers and distributors around the world work together to bring us produce and packaged food from all corners of the globe. Data standards will be critical to traceability and the exchange of critical tracking events and key data elements, and advances in data standards will power the meta-data needed to provide better insight for food quality and regulatory compliance, crisis management, and recalls—at scale.

Research firm Forrester states that, in the end, the greatest impact resulting from an investment in robotics and other technologies that automate operational tasks is improved customer experience (CX). “Most companies believe that investment in AI, automation, and robotics for engagement will decrease operational costs. While this is true, our research shows that the revenue upside from delivering better CX could deliver a greater impact on the bottom line over time,” Forrester states.

As a business engaged in digitizing and transforming supply chain operations, our team couldn’t agree with Forrester more. But we believe it will take striking the right balance between technology and the human touch to not only drive stronger CX, but to also create a world in which AI is implemented for the greater good—a world in which people, processes, business and technology all win.

Hussain Suleman, Sigfox
Retail Food Safety Forum

How to Use the IoT to Keep Your Restaurant Clean and Safe

By Hussain Suleman
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Hussain Suleman, Sigfox

The COVID-19 pandemic has brought challenges to all industries, and many restaurants have been forced to close their doors permanently. Restaurant owners have struggled due to COVID-19 restrictions that have drastically cut the number of customers they can serve—whether as a result of an indoor dining ban or capacity limits. Those that have been allowed to re-open are being stretched to meet new guidelines to keep guests safe and comfortable while dining. Not only do restaurant owners need to make sure their restaurants are COVID-safe, but they also need to ensure they are providing the quality service and meals their customers have come to know and love. The Internet of Things (IoT) can not only ease the burden of implementing new protocols while also ensuring a clean and safe environment for both employees and patrons, but also help restaurants enhance efficiency.

The following are some points on how the IoT can help restaurants not only survive, but thrive amid the pandemic.

Monitoring Cleaning

Easy-to-deploy IoT-enabled devices provide several benefits to QSRs, including the monitoring of employee hand washing stations, dishwashing water temperatures, sanitizer solution concentrations and customer bathroom usage frequency to ensure constant compliance with cleanliness standards.

By placing sensors on tables and work lines, restaurant owners can collect valuable data and insights in real time. For example, the sensors can share information about how often tables are being cleaned. This information will help owners trust that tables are being cleaned thoroughly in between each use.

Sensors can also be placed on washbasins to monitor employee hand washing. Sensors on the sinks will not only confirm that employees’ hands have been washed, but they will also share exactly how long employees washed their hands. That way, owners can have peace of mind knowing employees’ hands and restaurant surfaces are properly sanitized before customers sit down to eat. With door sensors monitoring customer bathrooms, store owners can ensure adequate cleaning is allocated based on frequency of usage.

Rodent Detection

Owners can also have peace of mind knowing their restaurant is rodent free by using IoT monitored sensors. Rodents are especially dangerous to be found lurking in restaurants because they carry diseases and can cause electrical fires. Devices can be placed throughout the restaurant to detect any motion that occurs. When the devices detect a motion, restaurant owners will receive notifications and will be immediately aware of any rodents that may have snuck into the restaurant.

These sensors give restaurant owners a chance to proactively address a rodent issue before it causes damage to their business.

Routine Monitoring

In addition to monitoring sanitation and detecting motion, restaurant owners can leverage the IoT many other ways. For example, IoT devices can be placed on trash bins to alert when they are full and ready to be taken out. They can also be placed near pipes to detect a leak. Sensors can also be placed on all refrigerators to detect temperature. With accurate updates on refrigerators’ temperatures, restaurant owners can easily monitor and ensure that food is stored at the appropriate temperature around the clock—and be immediately alerted if a power issue causes temperatures to change.

IoT devices can offer restaurant owners insights to help them change their operations and behavior for the better. While everyone is eager to go back to “normal” and want our favorite restaurants to re-open as soon as possible, it is important that restaurant owners have the tools needed to reopen safely—and create efficiencies that can help recoup lost income due to COVID-19 restrictions. Restaurant owners looking to receive real-time, accurate data and insights to help run their restaurants more efficiently and ensure a safe and comfortable experience for customers can turn to the IoT to achieve their goals.

Stephen Dombroski, QAD
FST Soapbox

Combating Climate Change in the Food Industry Through Regenerative Agriculture

By Stephen Dombroski
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Stephen Dombroski, QAD

Everybody has to eat. That is the mantra of many companies involved in the food and beverage industry. It sounds so simple. Yet, in recent years, especially this one, it is becoming more challenging than we ever thought it could be. Disruptions from the beginning to the end of the food supply chain are making the task of feeding the masses more difficult. The COVID-19 pandemic has made people in all walks of life question the food supply chain. It is being evaluated in new ways with the goal of ensuring that there is food available in not just crisis times but in normal circumstances, too, as the population continues to grow and more disruptions interrupt the supply chain. Climate change is one disruption that is impacting the food and beverage industry and is possibly the biggest threat to overall food sustainability. When people think about climate change they only think about weather events and global warming, but if you look at the definition of “climate,” other issues need to be considered in addition to looking out the window and checking the thermometer.

Global warming, greenhouse gases, carbon emissions, the earth’s normal evolution and consumer behaviors can all contribute to climate change. Everyone talks about limiting greenhouse gases and carbon emissions but is it really happening? Almost every day, some government agency or industrial company announces policy changes touting the drive to 100% sustainable packaging by this year and that year. “Company X announced today that it will use fully-sustainable packaging by 2035.” Fully sustainable packaging; what does that even mean? And 2035, what’s the hurry?! There are other programs in the works, but the question is, are they quick fixes that are really just Band-Aids on a gunshot wound? Are they actually long-term solutions and are they happening fast enough? The adoption of electric vehicles could have a huge impact on our climate but it is just a small piece of the solution for total carbon emission elimination. Water to be used in non-farming consumption is getting harder to come by due to climate change. Land space is eroding and available farm space is decreasing. The process of raising and harvesting livestock is getting more complex and costly, making plant-based substitution options more attractive. But is that really a long-term solution if we are already running out of traditional farming space? Consumers hope that recycling will help combat the problem but it is barely making a dent and their changing food habits impact the climate as well. The earth itself is constantly going through a geological evolution in spite of what we humans do to the planet.

Global warming is accelerating climate change and causing a number of serious issues. The earth’s poles are warming, which is promoting permafrost, causing glaciers to melt and oceans to rise, which is impacting sea levels, irrigation methods and land temperatures that promote erosion. Higher than average temperatures can potentially impact the growing of certain crops in terms of yields and even where they are grown. Climate change is impacting all areas of agriculture, the environment and the total ecosystem. Insect behaviors are evolving and these changes affect crops. The food manufacturing and farming industries have realized that a “new way” needs to be implemented to grow food in environments that can combat these changes.

Sustainability initiatives call for practices that maintain or improve soil conservation and improve the overall health of soil. Two processes, regenerative agriculture and precision agriculture, working in conjunction, may actually provide a long-term solution by combining environmental and farm science with technology. Regenerative agriculture goes beyond soil conservation. It is a process that looks to reverse the effects of climate change. The regenerative process focuses on restoring soil health, solving water issues, reversing carbon cycles, and creating new topsoils and growing environments.

Precision agriculture focuses on increasing the land used for farming as well as increasing the productivity of that land. It utilizes newly available IoT devices like GPS services, guidance systems, mapping tools and variable rate technologies (VRT) to optimize crop yields. These new management systems collect data that transmit valuable metrics to farmers. Every aspect of farming, from planting to harvesting, can benefit from these emerging technologies. The information about the moisture of soil, for example, is sent to a computer, which then identifies signs of health or stress. Based on these signals, farmers can provide water, pesticide or fertilizer in adequate dosages. As a result, precision farming can help conserve resources and produce healthier crops.

Climate-smart agriculture, which is an approach to dealing with the new realities of climate change, is another smart agricultural method. Climate-smart agriculture improves agricultural systems by enhancing sustainability, which leads to improved food security. Food production has struggled to keep up with erratic weather patterns and natural resources have been stretched alarmingly thin, signaling a call for action. With this new approach, crop yields can adapt accordingly and productivity will increase.

The regenerative food system market has drawn a great deal of interest from investment groups. Initial investments have focused on water and soil reconstitution and development. Restoring soil strength reduces water usage and at the same time produces stronger and more available food sources. Underground and hydroponic versions of regenerative agriculture are also emerging.

Advanced technologies like these are making their way into the food, beverage and agriculture industries. Traditional agricultural methods are being replaced with climate-smart methods. Peripheral areas like streamlining the supply chain and optimizing manufacturing operations can receive “sustainable” benefits from these new agri-methods. The good news is that smart agricultural methods are making progress in counteracting climate change and revolutionizing farming worldwide.

Regenerative and precision agriculture are without question the leading processes and philosophies being used today to help all food industries combat climate change and other disruptors to the total food supply chain. These new technologies will continue to efficiently solve farming practices. In addition, there will be rollover benefits to food processors and manufacturers who will now have improved access to data. This will enable better communication, and improved traceability at all levels of the supply chain and throughout operations, distribution and procurement. This data will allow all involved in growing and producing food to communicate better and enable society to adapt to these changes.

Mikael Bengtsson, Infor

As COVID-19 Stresses Food Suppliers, Technology Steps In

By Maria Fontanazza
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Mikael Bengtsson, Infor

The theme of better traceability and more transparency is a theme that will only grow stronger in the food industry. Just last week we heard FDA Deputy Commissioner for Food Policy and Response Frank Yiannas talk about the agency’s recently proposed FSMA rule on food traceability during the 2020 Food Safety Consortium Virtual Conference Series. In a recent Q&A with Food Safety Tech, Mikael Bengtsson, industry & solution strategy director for food & beverage at Infor, explains yet another role that technology can play in helping companies maintain agility during changes that affect the supply chain such as the coronavirus pandemic.

Food Safety Tech: How can food suppliers mitigate the risks of foodborne illness outbreaks under the stress of the COVID-19 pandemic and with limited resources?

Mikael Bengtsson: Food safety must always be a top priority for any food and beverage company. The risks associated with contamination can have a severe impact for public health, brand and company reputation. Safety routines are therefore always of the highest priority. In today’s situation with COVID-19, the stress on safety is further increased. Now, it’s not only about keeping products safe but also keeping employees healthy. One progression and resource that all food suppliers must follow is the FDA [FSMA rules], which require suppliers to be diligent and document their compliance. Especially now, while suppliers are faced with limited resources and additional stress during the pandemic, they must rely on the basics—ensuring masks are worn in and out of the workplace, washing hands for at least 20 seconds prior to touching any food, and remaining six feet apart from co-workers. When it comes to a crisis like COVID, take solace in knowing suppliers can rely on the basics—even when conditions are strained.

This year we have seen many companies having to adapt and change quickly. Demand has shifted between products, ingredients have been in shortage and many employees have had to work from home. Some were better prepared than others in adapting to the new situation. Technology plays a big role when it comes to agility. Regarding food safety, there are many proactive measures to be taken. The industry leaders establish transparency in their supply chain both upstream and downstream, use big data analysis to identify inefficiencies, as well as couple IoT with asset management systems to foresee issues before they happen.

FST: How can technology help suppliers meet the growing consumer demand for transparency in an end-to-end supply chain and improve consumer trust?

Mikael Bengtsson, Infor
Mikael Bengtsson, industry & solution strategy director for food & beverage at Infor

Bengtsson: Communication with consumers is changing. It is not only about marketing products, but also to educate and interact with consumers. This requires a different approach. Of course, consumers are loyal to brands, but are also tempted to try something new when grocery shopping. After a new study is published or a new story is written, consumers are likely to shift their shopping preferences.

It is therefore important to build a closer connection with consumers. Companies who have full supply chain visibility, transparency and traceability have detailed stories to tell their consumers. One way they can build these stories is by including QR codes on their packages. The consumer can then easily scan the code and be brought to a website that shows more product details—e.g. who was the farmer, how were the animals cared for and what sustainability efforts were involved. These are all important aspects to build consumer trust. According to researchers at MIT Sloan School of Management, investing in supply chain visibility is the optimal way to gain consumer trust, and can lead to increased sales.

FST: What technologies should suppliers leverage to better collaborate with trading partners and ensure consistent food safety procedures?

Bengtsson: When a food safety problem arises, batches, lots, and shipments need to be identified within minutes. Manufacturers must be able to trace all aspects of products throughout the entire supply chain—with complete visibility at the ingredient level—from farm to table, and everything in-between. An efficient and transparent food supply chain requires extensive collaboration and coordination between stakeholders. New technologies can extend both amount of collaboration possibilities and the impact of those collaborations. In order to maintain a transparent, efficient food supply chain, companies need to invest in modern cloud-based ERP and supply chain systems that incorporate the increased visibility of the Internet of Things (IoT) with data sharing, supplier and customer portals, and direct links between systems—all aimed at facilitating joint awareness and coordinated decision-making. Modern technologies that enable transparency will also have the added benefits of meeting consumer demand for product information, identifying and responding to food safety issues, reducing food waste, and supporting sustainability claims.

Checklist

2020 FSC Episode 2 Wrap: Pest Management and How Technology Is Transforming Business

By Maria Fontanazza
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Checklist

Last week we were joined by experts in pest management for Episode 2 of the 2020 Food Safety Consortium Virtual Conference Series. Although pest management may not be seen as the most exciting topic, all food plants are required to have an integrated pest management program. In addition, the digital transformation fast-tracked by COVID-19 is also driving innovation in the remote monitoring of pests.

Barney Debnam, global agriculture strategy lead at Microsoft kicked off the conversation with some key themes driving change within the global food system, which have also been accelerated by COVID: Geopolitical forces, consumerization, democratized biology, sustainability, shifting economics and food security. As technology continues to evolve and is adopted at a faster pace (think artificial intelligence and how accessible it is now), businesses will be able to transform their outcomes by becoming more predictive. The key technology enablers in the process include:

  • Internet of Things and edge computing
  • Advanced analytics
  • Artificial intelligence and cognitive computing
  • Graph technology
  • Blockchain
  • Digital workplace
  • Mixed reality

The most significant benefit of implementing technology such as remote monitoring into an IPM program is its ability to provide visibility and the data to back up what is happening in a facility.

Get access to the presentations and points discussed during this exclusive session by registering for the 2020 Food Safety Consortium Conference Virtual Series. Attendees will have access to upcoming sessions as well as the recordings of all sessions.