Series 1 of the FSMA Companion Training Programs focuses on the Hazards and Hazard Analysis components in PCHF Subpart C. From learning how to navigate the new Regulatory Dashboard for insight into upcoming regulations, to developing a comprehensive testing plan for Chemical and/or Biological Hazards, this training will simplify and streamline the food safety plan review process or support the creation of a new plan.
As the population grows, food production capacity must likewise increase. While that’s generally good news for food manufacturers, scaling can be complex, especially amid widespread inefficiencies and labor challenges. Implementing collaborative robots in manufacturing can help overcome those obstacles.
Collaborative robots—also called cobots—work alongside human workers instead of in fully automated workflows or behind machine guarding. If food manufacturers can implement them effectively, this robot-human collaboration can make it easier to increase production capacity in the following ways.
Warehouse operations are common bottlenecks, and as online food and direct-to-consumer services grow, they’ll become increasingly crucial. One of the most impactful ways cobots increase capacity in manufacturing is by making warehouses more efficient.
Cobots are especially helpful in picking. Walking accounts for most of the picking time, and it’s easy for humans to make errors in these workflows. Consequently, using cobots to manage picking while humans handle other tasks increases warehouse productivity two times over on average.
When cobots handle the most time-consuming tasks, warehouses can move more product in less time. As a result, these facilities manage rising throughput without significant delays, enabling faster growth without sacrificing shipping times or costs.
Similarly, cobots can address labor shortages that currently stop food manufacturers from reaching peak capacity. Many professionals worry about the impact of robotics on jobs, but cobots augment human labor, not replace it. In addition, employees today are leaving the workforce faster than employers can replace them, so businesses need solutions apart from human workers.
Collaborative robots help by automating the facility’s most mundane or time-consuming tasks, which leaves human employees with more time to spend on other work. The factory as a whole can accomplish more as a result.
In addition to excelling at repetitive tasks, collaborative robots can also handle the most error-prone tasks. Monotonous workflows—such as packaging, labeling and picking—are common in food production and not ideal for humans, who get tired and distracted easily. Using cobots in these roles instead can minimize mistakes. Fewer mistakes translate into less disruption to the workflow and fewer wasted materials. This, in turn, increases throughput, making upscaling more cost effective.
Like conventional industrial robots, cobots can automate the most hazardous tasks in a facility to minimize injuries. Unlike traditional robots, cobots can work safely alongside humans without additional safety stops. Consequently, they minimize machine-related accidents, offering more safety than other automation systems. Food manufacturing plants will have less unplanned downtime due to workplace accidents. With more uptime, they can increase production capacity.
Automating parts of the workflow also creates more production data to analyze. Increased connectivity and data have helped manufacturers respond to foodborne illness outbreaks faster, improving the safety of consumers, as well.
Conventional robots can produce similar benefits in many of these areas but they come at the cost of flexibility. Using collaborative robots in manufacturing lets food producers enjoy the advantages of automation without sacrificing adaptability.
Fully automated workflows can take days or even weeks to adjust to new processes. Collaborative workflows can adapt much more quickly because human workers are more flexible than machines. Cobots let food manufacturers capitalize on automation’s efficiency and human adaptability, providing the best of both worlds.
That flexibility is essential when upscaling because increasing capacity will disrupt some workflows. Facilities will have to adapt as demands rise and shift, and conventional automation is too rigid to make that transition smoothly and quickly. Collaborative robots are a more reliable way forward in a disruption-prone market.
Historically, food production has not been able to automate to the same extent as other manufacturing sectors. Workflows involve too much variability to meet the sudden shifts in consumer demands. Cobots offer the flexibility and speed companies need to embrace automation.
As more food manufacturers implement cobots, it is likely that the nation’s food production capacity will grow. That growth is an essential step forward as the population rises and direct-to-consumer food shipping becomes more popular.
The Food Safety Consortium, now in its 11th year, will take place October 16-18, 2023, at the Hilton in Parsippany, New Jersey. Presented by Food Safety Tech, the Consortium is a business-to-business conference that brings together food safety and quality assurance professionals for education, networking and discussion geared toward solving the key challenges facing the food safety industry today.
In addition to the two full days of high-level panel discussions, this year’s program will include a second Food Safety Hazards track. These “Boots on the Ground” sessions build on the success of Food Safety Tech’s virtual Food Safety Hazards program by providing two days of education on the detection, mitigation, control and regulation of key pathogen, pest, chemical and physical food hazards.
Also new this year is a strategic co-location with the Cannabis Quality Conference (CQC). Presented by Cannabis Industry Journal, CQC is a business-to-business conference and expo where cannabis industry leaders and stakeholders meet to build the future of the cannabis marketplace. Attendees will have the opportunity to take part in pre-conference workshops designed to address safety and compliance in cannabis edibles on October 16.
“We are bringing two great conferences together under one roof,” says Rick Biros, president of Innovative Publishing and director of the Food Safety Consortium. “The Food Safety Consortium will continue its strategic meeting of the minds format, but we are complementing that with the practical, boots-on-the-ground Food Safety Hazards track. Co-location with the CQC allows attendees to take advantage of additional education on product testing and quality assurance in the burgeoning cannabis market, as well as preconference workshops delving into infused product safety and compliance that will appeal to both food safety and cannabis professionals.”
All of these events will take place October 16-18, 2023, at the Hilton in Parsippany, New Jersey.
If you would like to present at the Food Safety Consortium, please submit abstracts here.
For sponsorship and exhibit inquiries, contact RJ Palermo, Director of Sales. Stay tuned for registration and early bird specials.
About The Food Safety Consortium
Organized by Food Safety Tech, the Food Safety Consortium Conference has been providing education and networking for Food Protection professionals since 2012. The conference focuses on food safety, food integrity and food defense as the foundation of the educational content of the program. With a unique focus on science, technology, best practices and compliance, the Consortium features critical thinking topics that have been developed for both industry veterans and knowledgeable newcomers.
About Food Safety Tech
Food Safety Tech is a digital media community for food industry professionals interested in food safety and quality. We inform, educate and connect food manufacturers and processors, retail & food service, food laboratories, growers, suppliers and vendors, and regulatory agencies with original, in-depth features and reports, curated industry news and user-contributed content, and live and virtual events that offer knowledge, perspectives, strategies and resources to facilitate an environment that fosters safer food for consumers.
This week’s episode of the 2021 Food Safety Consortium Virtual Conference Series will examine The New Normal: COVID-19’s Lasting Impact on the Food Industry. The following are highlights for this Thursday’s session:
This year’s event occurs as a Spring program and a Fall program. Haven’t registered? Follow this link to the 2021 Food Safety Consortium Virtual Conference Series, which provides access to all the episodes featuring critical industry insights from leading subject matter experts! Registration includes access to both the Spring and the Fall events. We look forward to your joining us virtually.
Over the last several months, we have been exploring the details of several critical factors that are impacting the food and beverage manufacturing sector in terms of sustainability, including:
Two additional factors that food manufacturers now have to manage regarding sustainable practices are transportation and regulatory restrictions. Each can be discussed as a separate topic, but they are intertwined, as there have always been regulations regarding food transportation, and obviously food has always needed to be transported. Now that sustainability is an important topic in all areas of food manufacturing, it makes sense to discuss these two subjects both individually and collectively.
Ensuring that all areas of food transportation incorporate sustainable practices is a critical component of achieving sustainability in food manufacturing. To this point, however, these types of practices have not fully been implemented or even designed. This area is still evolving. From a straight transportation point of view, governments globally have been imposing restrictions for decades. These restrictions vary from country to country, province to province, region to region, and so on, and this causes confusion when inter- or intra-region transportation of food is required. There are also several regulatory differences based on mode of transportation. Land, air and sea transportation can and should have different regulations.
Another ingredient that should be added to this product mix of sustainability, transportation and regulations is food safety and the integrity of the food materials being transported whether it is ingredients, work-in-process foods or finished products. Various modes of transportation can affect the chemical composition, physical appearance, nutritional value and quality and safety of food. It could be straightforward to start implementing restrictions, regulations and new methods of how to package, manufacture and transport food to satisfy the growing trend of sustainable food behaviors. However, what cannot get lost in this is the issue of food safety and integrity.
When discussing regulations around transportation and food, many people immediately think of littering, of some uncaring individual throwing a soda pop can out of a car window. Littering regulations, laws, fines, penalties and public service campaigns have been in place globally for more than 50 years. The next time you go outside, take a look around at how effective those have been. Sustainability goes far beyond the issue of litter. One area that works hand in hand with transportation of food is climate change. Governments have been evaluating the current practices and have begun implementing changes designed to positively affect climate change. Some examples include:
The food and beverage industry is actively embracing other changes that affect sustainability. Electric trucks fit well with the F&B distribution hub model, with clean, quiet, short-run deliveries. Fuel usage during transportation is being considered from every angle. Local and regional food systems, where farmers and processors sell and distribute their food to consumers within a given area, use less fossil fuel for transportation because the distance from farm to consumer is shorter. This shorter distance also can help to reduce CO2 emissions.
During many conversations I have had with my wife about a variety of subjects, especially those that can be considered controversial, one of us always raises the same question which is: “When in doubt, what is it all about?” And most of the time, the answer is money. Regulations around sustainability in food manufacturing are being driven by demands made by the consumer. The purchasers of the finished food product dictate almost every aspect of that product to the manufacturer because, let’s face it, if the consumer doesn’t like it, they won’t buy it. And if they don’t buy it, what will eventually happen to the manufacturer? That’s right—it goes out of business.
Now there is a good definition of sustainability or at least of what is not sustainable. From the transportation side of things, manufacturers in almost all cases pay the freight of shipping their food products to the members of the value chain. This obviously affects the costs of goods sold, which is a direct component of the bottom line and the profitability of the business. And with margins typically low in food and beverage manufacturing, transportation costs are always on the minds of the executives. So as the drive for sustainable transportation practices rolls into food manufacturing, you can bet that in addition to meeting sustainable practices, they will fit into the financial plans of the organization as well.
Years ago, when the topic of disruption in food manufacturing came up, many would mention things like a customer changing an order, an ingredient not arriving on time, or a packaging line going down for an hour. Today, these occurrences are just part of the day-to-day process and reality of food manufacturing. They are going to happen, and disruptions are the things that will make a food manufacturer have to change their business model and force them to change their philosophy and begin to evaluate their business practices and systems to adjust to the world in which they operate.
Sustainability is another one of those disruptions that will impact the process of food transportation long term. Sustainability will be an area that eventually forces manufacturers to operate within new regulatory parameters imposed on how they produce and ship their food. Through these changes, manufacturers will have to ensure that food meets the current and future safety regulations while maintaining profitability. That is where real sustainability will be measured. Changes to business, movements like sustainability are adding to the disruption of the food industry at unprecedented rates of speed. In order to survive and thrive, and to meet these disruptions head on and be sustainable themselves, global food manufacturers must be able to innovate and adapt their business models.
–UPDATE: Watch “Listeria Detection, Mitigation, Control & Regulation” on demand now! —
Next month, Food Safety Tech will host the first event in its Food Safety Hazards Series, “Listeria Detection, Mitigation, Control & Regulation” on April 15. The virtual event features Sanjay Gummalla, Ph.D., senior vice president of scientific & regulatory affairs at AFFI; April Bishop, senior director of food safety at TreeHouse Foods; and Douglas Marshall, Ph.D., chief scientific officer at Eurofins. These experts will address Listeria from the perspective of food manufacturing and preventing the introduction of the pathogen; risk based and practical approaches to address the presence of Listeria in food production and achieve key publish health goals relative to the pathogen; how to implement a strong Listeria control program; and the testing challenges from a lab perspective.
The event begins at 12 pm ET on Thursday, April 15.
Presentations are as follows:
The presentations will be followed by a panel discussion and a live Q&A with attendees.
Register now for the Food Safety Hazards Series: Listeria Detection, Mitigation, Control & Regulation.
It is safe to say that 2020 was a year unlike any other. The COVID-19 pandemic brought on significant changes to everyday life across the world. It also brought some significant challenges to businesses from retail, to restaurants and manufacturing. The supply chain industry faced a challenge like no other when shutdowns began and manufacturers were left scrambling to come up with a backup plan. Although these challenges were tough to handle, it gave the industry a much-needed eye opening to make the changes needed in order to avoid this from happening again.
The food manufacturing industry was hit particularly hard and required some intervention from the U.S. government. In order to protect food plant workers, the FDA and OSHA jointly issued a 16-page checklist for use by owners and operators of food production companies in mid-August. While it did not list any new regulations, it pulled existing guidance from the FDA, CDC, and OSHA. The main focus was on employee health and food safety. The main concern was offering guidance on how to deal with resuming operations, protecting healthy workers, as well as for dealing with sick employees and those exposed to them. One of the struggles we have is that the guidelines relate to how workers behave inside a plant.
These guidelines were just the tip of the iceberg as it forced the industry to take a deeper look into two main areas: Supply chain robustness, visibility and transparency, and traceability. Highly optimized modern supply chains depend on a high degree of predictability from all actors in the chain; they are lean in order to minimize costs and working capital.
Unfortunately, this optimization has made supply chains brittle—the models did not anticipate COVID-19 and the unexpected complexity that followed. Moving forward, manufacturers need to take a closer look at how this happened.
The traditional way to increase robustness in a supply chain is to increase inventory buffers so that any breakdowns can be smoothed out over time. Inventory buffers are expensive, tie up working capital, and increase risks, because a manufacturer may not be able to sell what they have in inventory. A more modern approach is to make supply chains more agile, so changes can be implemented quickly in case the unexpected happens. Agility requires visibility and transparency in order to understand what’s happening. The struggle in manufacturing is that agility must be combined with repeatability so that quality products can be created in a cost-effective way on a large scale. Repeatability also requires visibility and transparency. A famous quote from Lord Kelvin says, “you cannot improve what you cannot measure”. This rings as true today as it did more than 100 years ago. Another key element is repeatability to ensure that the manufacturing resources produce the requested production orders. This is why it is so important to provide transparency in what is going on in your supply chain to ensure processes are stable and repeatable.
The pandemic has brought a renewed focus for manufacturers in making sure they are becoming more transparent and agile within their supply chain processes. They are realizing thanks to this disruption that suppliers can’t always deliver and a backup plan is crucial to keep things moving. One option is to implement technology that helps track visibility and transparency to better assess what is needed and to offer alternative suppliers. Having supply chain transparency requires companies to know what is happening upstream in the supply chain and communicate this knowledge both internally and externally.
Automation has wrongly been perceived as just a way to kill jobs. At the same time, the idea of “bringing manufacturing back to the United States” is less about bringing jobs back and more about adding value creation. For manufacturers to be effective today, they must automate. It’s not just about being efficient, it’s about enabling manufacturers to scale up with precision. Most importantly, it’s about survival. In order for manufacturers to survive, they need to automate. This is driving a much higher demand in sensors which play an essential role in automation.
Automation systems are unbiased, and don’t have bad day. This means manufacturers can operate with high levels of repeatability and precision. Without this level of automated precision, we would not be able to enjoy many of modern life’s necessities like the car you drive or the cell phone in your pocket.
Additionally, automation reduces errors, increases the efficiency of the labor, and results in higher output with lower labor costs. This helps manufacturers reduce waste, increase sustainability, lower their carbon footprint, and reduce their energy dependency.
2020 prompted many necessary changes to the food manufacturing industry and their interaction with suppliers. It is true that a crisis spurs innovation. The pandemic has forced manufacturers to think differently about how they are conducting business. One thing will be critical to move forward: The ability to have better visibility of your supply chain. Adding visibility, transparency and collaboration tools are going to bring on lasting changes that are to manage a disruption such as a future pandemic.
COVID-19 has had a major impact on the food and beverage industry this year, contributing to everything from bare shelves and supply chain issues to changes in consumer behavior to plant shutdowns, and to historic grocery cost spikes. We continue to experience changes every day, along with challenges that must be overcome. Lessons from the last year can prepare us for the years ahead, but only if we learn to adapt and anticipate.
Nearly all parts of the supply chain have been impacted, from raw material sourcing and packaging shortages to manufacturing plant shutdowns to logistics capacity to bricks and mortar store operations to consumers. At the onset of the pandemic, major industry trade shows were cancelled and postponed, along with demos and in-person sales meetings, leaving the future of shelf resets with a dark cloud hanging above them. Staying in touch virtually with buyers and providing updates proved to be a best practice and will continue into 2021.
To keep things running smoothly on the manufacturing side, assets from some logistics providers were redeployed to where they were needed most, and with consumers dining more from home, the industry saw a huge move from food service to retail, which we will touch on a bit later. Moving into 2021, brands should ensure their raw materials and supply inventories, especially those that are imported, can cover any potential and unforeseen disruptions. It is critical to prepare well in advance of shortages or surges, specifically in at-risk chains.
Despite the attempts to mitigate against shortages, even the most well-known brands faced major out-of-stock issues and consumers turned to alternative, smaller brands. The shortages came from an increase in pressure from consumers stocking up on items, not from a lack of supply as many believed. Manufacturers increased hours and scheduled capacity on production lines to maximize efficiencies to keep up until things returned to normal. When possible, production lines were reconfigured to distance operators and shifts staggered to limit contact between teams. Senators even introduced the Food Supply Protection Act to help strengthen the chain, protect workers and reduce waste, as per the United States Senate Committee on Agriculture, Nutrition and Forestry. Despite these efforts to keep shelves stocked, the unprecedented time presented smaller brands the opportunity to gain new loyal customers. The transition to e-commerce became an avenue for increased exposure for brands and continues to prove to be a vital option to explore if they have not already.
The retail sector made major headlines this year. In an effort to avoid crowds and follow stay-at-home orders, many consumers began shifting their purchasing behaviors. With today’s technology, it has been easier than ever to shop via e-commerce platforms, whether grocery pickup, delivery or takeout. We experienced temporary out-of-stocks at brick-and-mortar stores and increased wait times on deliveries due to fulfillment shortages. Consumer reaction to these changes—including stocking up on staple products such as paper towels and toilet paper—caused spikes in grocery costs. April saw the largest monthly increase in food at home indexes since February 1974, according to the U.S. Bureau of Labor Statistics.
Food service has not been exempt from the impact of 2020. With less dining out and more eating at home, restaurants, bars, college cafeterias and stadiums have had to adapt with major shifts in business operations, traffic and income, and practically hit a standstill. In September, the National Restaurant Association reported that nearly one in six restaurants, or about 100,000 nationwide had closed permanently due to the pandemic. Restaurant management had to amend all aspects of operations, including their takeout procedures and other established programs.
In order to survive, restaurants have been creative, building welcoming and distanced environments, and delivering new services to diners. The use of technology will play an even bigger role, now more than ever, to limit touch points. QR codes for menus and contactless ordering and payment options will become the new norm for establishments, if they have not already. Going into 2021, some restaurants are even revamping menus and finding ways to turn them into CPG products, a new trend that is sure to take off in the new year. In April Shake Shack announced a ShackBurger Kit, complete with all the ingredients necessary to cook the chain’s signature burgers using the same ingredients as the dine-in experience, but from the comfort of home. More recently, in November, Chipotle introduced its first digital-only restaurant, which will handle only pickup and delivery orders. Many local restaurants have adopted new best practices to serve their patrons and stay in business. When in-person dining was suspended in the spring, one of our favorite neighborhood restaurants began offering takeout for the first time. Initially, they required patrons to come in the restaurant to sign their ticket and pick up their order. They evolved into a totally online ordering and payment process, including tip, and masked touchless curbside pickup. They have continued this even as in-person dining resumed. We can expect to see more tactics like these, loyalty programs and digitized experiences in the coming year.
It is impossible to be certain what 2021 will bring, but what we do know is that it will require proactive planning and preparation. Learning from 2020 will play a pivotal role in survival for some brands, companies and establishments, and mitigating against breaks in the supply chain until we return to a sense of normalcy. The good news is the food supply chain has proven to be very robust and resilient. How we react to changes in the next few months is critical to maintaining a strong and secure supply chain to ensure we continue smooth operations.
Foreign object detection is a critical step for food processors, with inspection personnel experiencing increased pressure to ensure food safety regulatory compliance without hindering productivity. This pressure has only increased as food processors are faced with accelerated timelines to meet changing supply chain demands for more at-home meals, including frozen and processed, shelf-stable foods as buying habits have changed during the COVID-19 crisis.
Among foreign objects, metals such as ferrous, nonferrous and stainless-steel shavings or broken pieces from equipment are among the most common foreign objects of concern in food processing plants. As part of their HACCP assessment, food processors must identify where these foreign objects could enter the process and ensure that control, such as a metal detector, is in place to reduce escapes into food products.
Metal detection has long been used as a tool for finding foreign metal objects in food. However, until recently, metal detection had shortcomings. Mineral-rich foods like fresh salad greens, or high-salt content foods, including meat, cheese and fresh-baked bread, are highly conductive and can mimic metal signals. Metal detectors were also susceptible to environmental conditions like temperature swings and electromagnetic interference from nearby equipment in the processing plant. They also pose an ongoing challenge to avoid excessive false rejects, which increase the potential for costly scrap or rework, impacting operational efficiency.
For bread, there is a further complication from the varying densities, air bubbles and other physical characteristics of each loaf since no two are exactly the same. The variations can “confuse” metal detectors into thinking a contaminant is present when it is not, and consequently rejecting good products.
Recent technological advancements are designed to overcome these challenges. Newer technology enables the operator to quickly and easily fine-tune up to five frequencies to achieve the optimal sensitivity settings to find only the metal and ignore the host product. Advancements in software have enabled the automated set-up of detection parameters, saving time. And tracking features allow the metal detector to adjust on the fly without intervention by an operator. Less-skilled line workers are able to perform these tasks versus highly skilled labor required in the past. What used to take hours can be accomplished in minutes, resulting in maximum food safety and operational efficiency.
One of the new technologies scans up to five user-selectable frequencies at a time from 50 to 1000 kHz. It enables users to identify contaminants that are up to 70% smaller in volume than previous single-frequency technology. It reduces the probability of escapes to near zero.
Providing a high probability of detection, safety and operational efficiency allows for a higher level of food safety and brand protection while meeting user processing demands. Keeping the food supply free from foreign objects is always crucial for consumer safety and brand protection. Current events and accompanying demands on food processors underscore the importance. The right technology solution for a specific application depends on application-specific requirements. Given the many factors that can impact detection results, it is prudent to request a complimentary product test performed by the inspection equipment manufacturer(s) under consideration. A product test provides a real-world performance estimate and any technical recommendations for improving contaminant prevention, helping to set up food processors for success.
Around the world, countries are beginning to take tentative steps toward a return to normalcy following months of stay-at-home mandates and other restrictions in light of COVID-19. Slowly, we’re starting to see employees return to their offices, retail stores open their doors, and restaurants welcome back patrons. However, many will find themselves in a world dramatically different from the one they left before quarantine.
Namely, on top of social distancing and disinfection measures to control further spread of the virus, entire industries are re-examining their legacy processes and systems—especially ones that presented operational challenges at the pandemic’s outbreak—the food manufacturing industry included.
In truth, food manufacturers have gone to great lengths to maintain productivity and output to meet demand throughout the pandemic. But they have done so in the face of unprecedented circumstances, with many plants operating with limited workforces and key employees like quality professionals and plant managers shifted to remote work. Lacking connectivity between those on the plant floor and at home due to long-held manual processes, a growing number of manufacturers must now take a hard look at their quality and safety programs and embrace digital tools.
Most technological investments in food manufacturing over the past several decades have centered on electro-mechanical automation designed to scale up the physical production process. Fewer investments, however, have been made on the equally important data-driven, decision-making process necessary for ensuring optimal performance, food quality and safety.
Even in the most heavily automated plants, it’s not uncommon to find manufacturers managing quality through manually updated spreadsheets, which are often only reviewed after the fact, when it’s too late for remedial correction. There are unfortunately also those who still rely on paper checklists, making it practically impossible to take proactive action on collected process data—much less get the information in front of remote quality professionals and managers. Meanwhile, others have gone as far as adopting software solutions for quality data management and process control, but these tend to be on-premises systems that employees can’t access outside of the four walls of the plant.
We have also seen many examples where, due to workforce restrictions and availability, employees from other parts of the manufacturing business (e.g., R&D, IT, and back-office teams) have been brought in to perform plant-floor activities like quality and food safety checks. The goal has been to prevent impediments to production output, just when demand has increased substantially. But ensuring that these employees perform the checks on time and in the correct way—with little time for training or coaching—has left many plant leaders in a precarious position.
The challenges seen with these capabilities and enabling geographically dispersed teams to work together through the pandemic have been a wake-up call of sorts for digital transformation. Manufacturers are coming to the realization that they’ll need data accessibility, actionability and adaptability along the road to recovery and in the post-COVID-19 world. And with social distancing and other workplace precautions expected to continue for the foreseeable future, the imperative is all the more urgent.
To digitally transform quality and safety programs today, food manufacturers should prioritize investment in the cloud. Notably, cloud-based quality management systems offer a way to standardize and centralize critical process information, as well as tools to empower employees at all levels of the enterprise.
For plant-floor operators struggling to keep up on account of reduced workforce sizes, such solutions can automate routine yet important activities for quality assurance, including data collection, process monitoring and reporting. If a team member needs to cover a different shift or unfamiliar task, role-based dashboards can help them to see required actions, while process workflows can provide guidance to ensure proper steps are taken even with a limited workforce. Further, automated alerts can provide timely notifications of any issues—whether it be a missed data collection or an actual food quality or safety concern present in the data.
Perhaps most importantly during the pandemic and for the post-COVID-19 world, the cloud makes critical quality data instantly and easily accessible from anywhere, at any time. Quality professionals, plant managers, and other decision-makers can continue to monitor and analyze real-time process data, as well as observe performance trends to prevent issues from escalating—all safely from home.
The scalability of cloud-based solutions also streamlines deployment so organizations can rapidly implement and standardize on a single system across multiple lines and sites. In doing so, it becomes possible to run cross-plant analyses to identify opportunities for widescale process improvement and align best practices for optimal quality control at all sites. This ability to understand what’s happening in production—through real-time data—to enact agile, real-world change is a hallmark of successful digital transformation.
Ultimately, investments in secure cloud-based quality management and the broader digital transformation of manufacturing operations are investments in not only perseverance during the pandemic, but also resilience for the future. Food producers and manufacturers who can readily access and make informed decisions from their data will be the ones best equipped to pivot and adjust operations in times of disruption and uncertainty. And while it’s unclear what the future holds for the world, the food industry, and COVID-19, it’s safe to say we likely won’t see a full return to normalcy but the emergence of a new—and in many ways better—normal, born out of digital solutions and smarter ways of thinking about quality data collection and monitoring.
