Bob Bentley, Crisp
FST Soapbox

Predictions: Planning for Increased Demand with Limited Supply

By Bob Bentley
No Comments
Bob Bentley, Crisp

We are seeing the beginning of a limited supply of certain products as containment of the COVID-19 pandemic keeps manufacturers, processing plants, and other suppliers in global stasis. But what does that mean for these manufacturers and other members of the supply chain? It means continued planning of master resources such as demand management, sales and operations planning and production scheduling, but with a greater focus on efficiency.

This process of master resource planning results in a detailed blueprint for manufacturing products to meet anticipated demand, accounting for various constraints such as limited supply of raw materials and purchase parts.

So what should manufacturers do if they run into serious shortages of raw materials or purchase parts? What can retailers do to cover operating expenses if they don’t have enough products to sell? We’ll take a look at these anticipated complications and possible methods for solving them.

Limited Supply

The current COVID-19 crisis has led to mandatory business closures that have already caused a shortage of supply. So far, we’ve gotten by with inventories that had already been sitting in various places up and down supply chains prior to the shutdowns, not just on warehouse and retail store shelves. Once all inventories within supply chains are depleted, we will start to notice more stockouts.

Some businesses can endure long-term production cessations without stockouts. For example, manufacturers in critical industries such as pharmaceuticals have a policy of stockpiling inventory in case of unforeseen events. Most businesses, however, cannot afford to miss months of production time because the lean manufacturing principles they adhere to include keeping minimal inventory.

For instance, automobile manufacturers and retailers do not hold excess inventory due to the expected annual product line changes from the previous year’s models, which are typically sold at a large profit reduction at the turn of the year. Clothing and other fashion-related businesses also keep inventory minimal due to a yearly change in styles.

Another source of upcoming shortages will be the sell-off of supplier facilities due to the downturn in revenue caused by emergency closures. Food is a particularly interesting case. Farmers are reconstructing the way their supply chains work to better serve their new target consumers—grocery retail. Some farmers may run into issues with transporting livestock or may need to repurpose crops that are nearing their harvest. Many of those that are pushing to endure and come out of the pandemic disruption with minimal casualties are starting to get creative by creating small farmers’ markets (pop-ups) or marketing directly to the consumer via direct subscription boxes.

It will take some time to re-establish farms, manufacturing plants, and other suppliers who were hit hardest during the months without revenue. However, refocusing on demand planning and forecasting could aid in spurring a regeneration of these industries.

Demand Management

Demand management is the first of three steps taken during the master resources planning process. Demand management includes demand forecasting, distribution channel planning and customer demand management.

Both suppliers and retailers need to know what demand they can expect, especially during uncertain times. After COVID-19, consumer demand will be high, supplies will be limited, and accurate demand forecasting will be especially important to getting businesses back on their feet.

Inaccurate forecasting will cause waste when businesses overestimate future demand for items that have a short shelf life. For instance, a grocery store that overestimates how much produce they will be able to sell within a certain time frame will end up throwing some of that produce away due to spoilage.

Consumer behavior during a crisis can complicate demand forecasting, though. In an earlier phase of the COVID-19 pandemic, worried customers over-purchased toilet paper and paper towels. This caused a shortage for everyone else, and the demand for those items was much higher than anticipated/forecasted. More recently, the same buyers bought up meat when they heard about the disruption in the food supply chain, and they expected the prices for meat to go up. Demand spikes like these cause lost sales for stores that don’t anticipate them.

Demand forecasting will remain tricky in the short-term for both suppliers and retailers whenever a retailer re-opens to the public with the imposed 25% capacity constraint. Overhead expenses will likely remain relatively the same, but 25% of the normal revenue may not cover expenses. Whether a full 25% of a retailer’s former customer base would return during a pandemic is also an unknown factor.

Companies will see high demand when the world opens their doors for business. The most efficient way for companies to plan during these times is by utilizing high-performance, demand forecasting software that will offer the best information available to deal with volatile demands, given the various known and predicted factors.

Sales and Operations Planning

After demand management is performed, manufacturers go through a sales and operations planning process that integrates sourcing, manufacturing, sales, marketing and financial plans, and resource planning. This process results in the creation of an approved production plan (at the product family level), purchase plan, sales plan and backlog plan that satisfies the anticipated level of demand within supply constraints.

In the early days following the end of the pandemic, some manufacturers won’t have the initial supply to meet the high demand for their goods. Some may find contingencies for creating their goods and products, while others may run into supplier issues when it comes to recreating their products and goods post-closure.

Getting manufacturers back up to speed will depend on building up the supplies of raw materials and purchase parts. Sometimes out-of-the-box solutions such as part designs can eliminate the need for some unavailable purchase parts and dependency on some suppliers. Additionally, accurate demand planning information will enable manufacturers to accommodate their retailer customers as much as possible without overpromising incoming goods.

Master Scheduling

In the master scheduling phase, the production and purchasing plans are taken from the family level into a specific product level. This process involves a computer repeatedly simulating production and purchasing as planned during the S & OP step until optimal bills of materials are created. This process includes testing of the plans against constraints of critical resources (rough-cut capacity planning) until a master production schedule is derived.

Fortunately for the retailers, manufacturers who have done accurate demand planning and have taken their production plans through the master scheduling stage will know the maximum number of goods they can ensure without overreaching.

Conclusion

The current COVID-19 pandemic required many business closures to help contain the spread of the virus. As a result, many consumer goods are in limited supply. When the crisis ends, the demand may very well overtake the supply. Businesses will need to practice patience while supplies build back up. Thinking outside the box, using accurate demand forecasting, preventing waste, and executing good demand planning will be crucial steps in reinstating a synergistic supply chain model.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

Separating the Wheat From the Chaff

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Food fraud, Argentina, durim wheat
Find records of fraud such as those discussed in this column and more in the Food Fraud Database.
Image credit: Susanne Kuehne.

Pasta is widely consumed around the world, and prices have increased because people have been stockpiling it during the COVID-19 pandemic. Durum wheat, the basic wheat for pasta, is the second most cultivated wheat around the world after common bread wheat, claiming 15–30% higher prices, and therefore an attractive target for food fraud. Out of 150 Argentinian pasta samples that were analyzed with a new method based on Fourier transform infrared spectroscopy (FTIR), in combination with Partial-Least Squares Discriminant Analysis (PLS-DA) and Linear Discriminant Analysis (LDA), 112 were found to be altered with common wheat. Argentinian labeling law requires durum wheat pasta to be based on 100% durum wheat.

Resource

  1. De Girolamo, A., et.al. (June 2020). “Detection of durum wheat pasta adulteration with common wheat by infrared spectroscopy and chemometrics: A case study”  LWT. Vol. 127. Elsevier.
Frank Meek, Orkin
Bug Bytes

How to Keep Pathogen-Spreading Pests Out of Your Business

By Frank Meek
No Comments
Frank Meek, Orkin

As food processors and retailers work tirelessly to feed the public during the current global health pandemic, pests continue to work overtime to keep their food supply on track. Filth flies, cockroaches and rodents, in particular, pose a threat to the food supply chain, especially with concerns of the transmission of pathogens at an all-time high. The last thing your business needs is an avoidable food safety incident that threatens your reputation and bottom line.

When it comes to food safety, pathogen-spreading pests have no place in your facility and pose a major public health risk. Not only can these filthy pests become a nuisance within your facility, they can also contaminate your products and spread foodborne bacteria such as Salmonella, E. coli and Listeria, which can cause illnesses.

Knowing what attracts these pests to your facility and the dangers they pose is important for effective removal. Let’s dive into the signs of cockroaches, filth flies and rodents, and the specific concerns they can cause.

Frank Meek will share his expertise during a complimentary  webinar on March 4, “Making the Grade: Tips for Passing Food Safety Audits During the Pandemic” Cockroaches

Cockroaches seek four things that food processing facilities provide in abundance—food, shelter, proper temperatures and water. With the ability to squeeze through tiny gaps and cracks, these dirty pests enjoy crawling under equipment, in cabinets and through drains to find their next meal. Cockroaches can be found in and around almost any place within your facility. They’re capable of carrying harmful bacteria that they can spread from one location to another. Look out for droppings, cast skins or egg cases, which might signal a cockroach problem.

Filth Flies

You may think these types of flies have no desire to be inside, but they are in fact happy to go wherever the conditions are right. The most common filth fly is the housefly. These winged pests can carry and spread more than 100 disease-causing pathogens including bacteria, fungi and viruses. These can cause illnesses such as cholera, dysentery and infantile diarrhea. Filth flies in your facility can lead to a major public health issue if your food becomes contaminated.

Rodents

One of the filthiest pests around, rodents can contaminate your food supply, destroy or consume products and cause structural damage to your facility. Like cockroaches, mice and rats can fit through relatively small spaces to find food and water. With sightings on the rise during the COVID-19 pandemic, you’ll want to keep an eye out for rodents near your food products. These mighty chewers pose a public health threat as they can transmit diseases such as hantavirus and lymphocytic choriomeningitis (LCM) via their urine and droppings.

The presence of these vermin in your facility threatens public health. Additionally, an infestation can slow down the supply chain by causing businesses to recall contaminated foods.

A rigorous sanitation routine is one of the most effective ways to proactively manage pests like cockroaches, rodents and filth flies. Regularly sanitizing and disinfecting your facility can help eliminate any pathogens left behind on hard surfaces and remove the attractants for which they search. While cleaning removes dirt and buildup, sanitization and disinfection kill bacteria and pathogens, reducing the risk of a food safety issue.

Including the following tips in your cleaning routine can help keep your products and reputation safe from harm.

  • Clean out drains routinely with an enzymatic cleaning solution that can break down the organic grime.
  • Disinfect high-touch hard surfaces with a proper and low-toxicity disinfectant to kill bacteria and pathogens that can cause food illnesses.
  • Move dumpsters away from your building to reduce flies being attracted to and then gaining easy entry into your facility.
  • Wipe spills as soon as they occur to prevent them from becoming a sticky paradise for flies and cockroaches.
  • Practice good hygiene in your work environment and ensure employees are washing their hands regularly and keeping break rooms free of trash and leftovers.

Implementing exclusion practices such as sealing cracks, gaps and holes in walls with a proper sealant can also help you keep pests out. Budget allowing, consider investing in insect light traps and mechanical traps to help reduce flying insects inside.

Communication with your suppliers and distributors is also important to ensure food safety. If your partners implement similar measures, you’re more likely to protect the public from harmful diseases. Furthermore, customers will continue to trust your business.

While following these tips can help reduce the chances of a pest infestation, it’s not always possible to keep pests and the pathogens they spread out of your food processing facility. Work with a trained pest control specialist to develop a customized prevention program for your business as each type of pest requires specific treatment. They can also help you schedule inspections to identify conditions in and around your facility that may attract flies, cockroaches and rodents, among other pests.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

Now It’s Easier To Bee Happy

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Food fraud, honey, sunflower
Find records of fraud such as those discussed in this column and more in the Food Fraud Database. Image credit: Susanne Kuehne

Honey is an easy target for food fraud and adulteration with sucrose, high fructose corn syrup, molasses and other sugars are not uncommon. To quickly identify adulterants, a method using Raman spectroscopy and pattern recognition analysis was developed. To verify the method, 97 samples were tested with the new method, and the tests confirmed with HPLC, with the result that 17% of the commercial honey samples showed fraud from added sugars.

Resource

  1. Aykas, D.P., et al. (May 5, 2020). “Authentication of commercial honeys based on Raman fingerprinting and pattern recognition analysis”. Science Direct.

 

Wendy Stanley, Radley Corp.
FST Soapbox

The Future of Food Production: IoT and Blockchain

By Wendy Stanley
1 Comment
Wendy Stanley, Radley Corp.

Since the early 20th century, food safety has been a paramount concern for consumers in the United States. Upton Sinclair’s The Jungle, which painted a bleak, brutal, and downright disgusting picture of turn-of-the-century food processing facilities led to the creation of some of the country’s first food safety laws. Today, federal agencies and statutes make up a comprehensive food safety system to ensure that the growth, distribution and consumption of foods are safe from start to finish.

While food safety has significantly improved in the century since Sinclair’s time, stories of major outbreaks of foodborne illnesses continue to pop up across the country. Over the past few years, a significant number of outbreaks as a result of pathogens have made the headlines. To mitigate the threat of public health crises and ensure food production and distribution is safe and secure, companies must rely on modern technology to trace the movement of food across the entire supply chain.

How Technology Is Changing the Food Industry

Technology is a powerful, innovative force that has changed the way even well established companies must do business in order to stay relevant. From easier access to nutritional information to digital solutions that make food manufacturing and distribution more efficient, greater consumer awareness driven by technology empowers consumers to make decisions that can greatly affect the food industry’s bottom line.

Technology-driven accountability is playing one outsized role in allowing consumers to make better choices about the foods they consume and purchase. Social media and smartphone apps connect consumers to a wealth of resources concerning the harmful effects of certain ingredients in their food, the source of products, and how particular items are made and produced. In 2015, for example, The Campbell Soup Company removed 13 ingredients from its traditional soup recipes as a result of a greater public demand to understand food sources. Neither food giants nor small producers should expect to remain immune from greater public scrutiny over food health and safety.

Nutritional research is also helping change the conversation around food, granting nutritionists and consumers alike greater access to food-related data. Through easily accessible scholarly journals, apps that provide real-time nutrition information, and meal tracking apps that help users log and understand what they’re eating, consumers can gain a better understanding of nutrition to make more informed choices about their daily food intake. Researchers can also use food-tracking apps to make discoveries about consumer behavior and foods that are eaten.

Technology is also being used to tackle food waste, one of the most pervasive problems facing the food industry. One-third of the total amount of food produced globally, amounting to nearly $1.2 trillion, goes to waste every year. Solving this pervasive crisis has become an industry imperative that is being tackled through a variety of innovative technologies to improve shelf-life, dynamically adjust pricing based on sell-by dates, and allow restaurants to automatically monitor their daily waste.

In the food manufacturing sector, digitally-connected supply chain systems are providing greater visibility into the production of foods and beverages. Supplier management technology delivers data that can be used to optimize processes and improve quality in real-time, making it easy to adjust to consumer demands, respond to logistics challenges, and boost government compliance. The enhanced operational benefits offered through improved supply chain visibility allows manufacturers to produce products faster, safer, and with greater transparency.

Online ordering has also ushered in a new era of food industry behavior. The growing assortment of online ordering apps has just given the consumer more control over quickly ordering their next meal. The trend in online ordering has also allowed restaurants to experiment with new business models like virtual kitchens that offer menus that are only available online.

Connected Factory, manufacturing
The IoT adds a layer of technology to the food manufacturing process. (All photos licensed through Adobe Stock)

IoT: The Future of Food Safety

From the farm to the carryout bag, the impact of technology on the greater food industry is already evident in daily practice. Through enhanced access to data, food producers can run an efficient supply chain that reduces waste, boosts productivity, and meets consumer demand in real-time. Using a variety of online resources, consumers are empowered to quickly make well-informed food purchases that are healthier, more convenient and more sustainable than ever before.

The Internet-of-Things (IoT) adds a layer of technology to the food manufacturing process to ensure greater food safety. A broad series of networked sensors, monitors, and other Internet-connected devices, IoT technology can oversee the entire food manufacturing and distribution process from the warehouse to the point of sale. Boosting transparency across the board, intelligent sensors and cameras can transform any food manufacturing operation into a highly visible, data-backed process that allows for better decision-making and improved real-time knowledge.

While IoT technology is a powerful tool that can improve the efficiency of restaurants and provide enhanced customer experiences, some of its greatest potential lies in its ability to safely monitor food preparation and production. Live data from IoT devices makes it possible to closely monitor food safety data points, allowing manufacturers and restaurants to reduce the risks of foodborne illness outbreaks through enhanced data collection and automated reporting.

Domino’s Pizza, for instance, embraced IoT technology to enhance management processes and monitor the food safety of its products. In the past, restaurants have relied on workers to record food temperatures, a practice that was occasionally overlooked and could lead to issues with health inspectors. Using IoT devices for real-time temperature monitoring, Domino’s automatically records and displays temperature levels of a store’s production, refrigeration, and exhaust systems, allowing employees to view conditions from a live dashboard.

In addition to boosting food safety, the comprehensive monitoring offered by IoT technology can help food companies reduce waste, keep more effective records, and analyze more data for improved operations.

IoT isn’t just a safe solution for improving food safety: It’s a smart solution.

Blockchain: The Future of Food Traceability

The ubiquity of QR codes has made it easy for consumers to quickly gain access to information by scanning an image with their smartphone. From accessing product manuals to downloading songs, QR codes make it simple to provide detailed and relevant content to users in a timely manner.

Blockchain enhances the safety of the business of food production itself.

Blockchain technology provides a powerful opportunity to provide consumers with similar information about food safety. Able to instantaneously trace the lifecycle of food products, blockchain can report a food’s every point of contact throughout its journey from farm to table. By scanning a QR code, for instance, users can quickly access relevant information about a food product’s source, such as an animal’s health, and welfare. Shoppers at Carrefour, Europe’s largest retailer, area already using blockchain traceability to track the stage of production of free-range chickens across France.

Walmart piloted a blockchain implementation by tracing a package of sliced mangoes across every destination until it hit store shelves, from its origin at a farm in Mexico to intermittent stops at a hot-water treatment plant, U.S processing plant, and cold storage facility. Real-time product tracing can be conducted in just two seconds, enabling Walmart and other vendors to provide consumers with access to food safety information that could easily be updated should an outbreak or contamination occur.

Blockchain’s inherent transparency not only makes it possible to identify the safety of food production; it also enhances the safety of the business of food production itself. Because blockchain is based upon an immutable, anonymous ledger, record keeping and accounting can be made more secure and less prone to human error. Payments to farmers and other food suppliers can also become more transparent and equitable.

The High Tech Future of Food

Unlike the days of Sinclair’s The Jungle, food transparency is the name of today’s game. As consumers continue to demand greater access to better food on-demand, food producers must continue to find innovative ways of providing safe, healthy, and ethical solutions.

IoT devices and blockchain present food manufacturers with powerful technological solutions to solve complex problems. Brands choosing to rely on these innovations, such as Domino’s and Walmart, are helping ensure that food is produced, prepared and distributed with a foremost emphasis on health and safety. As these technologies continue to become more intelligent, well-connected, and embraced by leading food producers, consumers should rest assured that they’ll always be able to know exactly what they’re eating, where it’s from, and whether it’s safe.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

No Celebration During These Days Of The Dead

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Food fraud
Find records of fraud such as those discussed in this column and more in the Food Fraud Database.
Image credit: Susanne Kuehne.

One of the worst suspected alcoholic beverage poisoning incidents has claimed dozens of lives in Mexico. A possible cause may be tainted liquor from illegal bootleg sources; the suspicion is pointing to methanol as a contaminant, which can lead to blindness and even death. Due to the coronavirus crisis, some Mexican states banned alcohol production and sales, which may have promoted the sales of illicit alcoholic beverages. An Euromonitor report mentions that about 25% of alcohol beverages in developing markets are illicit and may endanger consumers’ health and lives.

Resource

Taylor, P. (May 14, 2020). “Another illicit alcohol tragedy as dozens killed in Mexico”. Securing Industry.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

Spreading False Claims

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Food fraud, spread
Find records of fraud such as those discussed in this column and more in the Food Fraud Database. Image credit: Susanne Kuehne.

In India, low-cholesterol or zero-cholesterol claims on product labels for spreads as well as their advertising must follow strict guidelines set by the Food Safety and Standards Authority India (FSSAI). At two Indian companies, nearly $100,000 worth of products was confiscated due to mislabeling. The spreads’ labels and nutrition panels falsely claimed that they were cholesterol free, while containing significant amounts of saturated fats.

Resources

  1. Neo, P. (February 11, 2020). Food Navigator-Asia. “Cholesterol crush: Major Indian dairy firms lose US$100,000 of products over false labelling claims”.
Shane Morris, RiskLimiter, Gleason Technology
Retail Food Safety Forum

Modern Technology’s Approach to Food Safety

By Shane Morris
No Comments
Shane Morris, RiskLimiter, Gleason Technology

Many food retailers are dependent on outdated methods of recording product food temperature that include pen, paper and trust given to employees to remember to complete inspections. Unfortunately, this style of inspection completion can be an outlet for foodborne Illness outbreaks. As technologies advance to offer real-time reporting, managing such vital inspections and reports has never been so simple while drastically reducing risk and increasing consumer safety.

Food service management should be asking the following questions on a daily basis:

  • What food items passed & failed the cooling/cooking process?
  • Why did these items fail and what is the monetary value of product loss?
  • Have safety & operational checklist logs been completed on time?
  • What corrective actions were issued?
  • Have temperature-controlled cases failed within the last 24 hours?

With recent breakthroughs in food safety technology, the answers to the above questions can be found in your email inbox, online dashboard or mobile application. There are technologies available that give food service providers the ability to efficiently track and manage their food safety efforts by digitizing any type of food safety, quality assurance and sanitation inspections. One such technology uses a dual infrared/probe Bluetooth thermometer and real-time temperature sensors to help complete food safety temperature checks as well as bringing automation to cooling, cooking, and “time as temp” logs. This kind of technology can be integrated into food safety and risk management tools such as sensor monitoring or location-driven inspection technology.

This proprietary Bluetooth thermometer uses a dual infrared/probe and real-time temperature sensors. Image courtesy of RiskLimiter.

Sufficient inspection software is not just a format for checklist completion. Software developed for the food service industry is behavioral based, meaning the software will guide inspectors to their next question and corrective action; or it automates the processes all together. This includes reminding inspectors when inspections are due in addition to providing snap shots to management on the status of said inspections with the ability to easily pull all data from the cloud.

Automated Logs for Cooking, Cooling and ‘Time as Temp’

Before taking a closer look at how new technology is shaping cooling logs, cooking logs, and time as a public health control; the following are a few terms to remember:

  • Cooling & Cooking Logs: Recording of food product temperatures during cooking & cooling cycles that meet both time and temperature constraints outlined by the FDA.
  • Time as a Public Health Control: Food product whose holding compliance is measured not by temperature but by time spent in the range of 41° F – 135° F after either being cooled below 41° F or heated above 135° F, as outlined by the FDA.
  • Strategy: What is being done with the food product? Is it being cooked, cooled or held for Time as a Public Health Control?
  • Phase: Time and/or temperature constraints set within the strategy. For example, cooling product from 135° F to 70° F within two hours or cooking to 165° F before being served.

As one of the most groundbreaking forms of food safety inspections, automated cooling and cooking logs create the ability to customize strategies for such processes. Cooling and cooking logs are an important aspect of food safety for their ability to complete the product lifecycle that can often times be overlooked. Such logs also help to ensure food product is cooked to proper temperatures before it is served to customers. Cooling log strategies look for product to be cooled from 135° F to 70° F within two hours and from 70° F to 41° F within four hours. Cooking logs are built in similar fashion but may vary on the type of product.

Proactive technology allows food service personnel to automate the cooling and cooking process with sensors that record and save product temperatures during cooking and cooling strategies. Once temperature thresholds are succeeded or anticipated to be missed, customized alerts can notify employees that the food is either ready to be served or that action is needed to avoid product loss.

For example, cooling a batch of rotisserie chickens would typically require an employee to manually check the product temperature every 30 minutes to ensure the rotisserie chickens are being cooled properly. With new technology, this same employee can insert a food-grade sensor probe into one or more of the chickens and walk away. The employee can reference a mobile application and real-time push notifications to ensure the chickens are cooling from 135° F to 70° F within two hours and from 70° F to 41° F within four hours. If the software’s algorithms predict that the rotisserie chickens will not meet the conditions set in the phase, proactive push notifications will be sent to the employee for specific action to ensure proper cooling, which avoids product loss and consumer claims related to foodborne illness. Using this method also allows for overnight cooling logs in addition to saving labor hours, all while eliminating paper.

As demand for increased food safety practices continues to climb, so will the capabilities of behavioral based inspection technology. Equipped with industry leading software engineers along with dual purpose customer support and onboarding services, this space will expand on its software and hardware capabilities to replace all outdated methods of inspection processes.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

The Straw that Broke the Camel’s Back

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Camel, cow, food fraud
Find records of fraud such as those discussed in this column and more in the Food Fraud Database. Image credit: Susanne Kuehne

Due to its health benefits, camel meat is gaining in popularity for consumers but unfortunately also for fraudsters for economic gain. Polymerase chain reaction (PCR) technologies allow quick and accurate detection of specific meat types, including processed and cooked meats. This newly developed PCR lateral flow immunology method found adulteration of camel meat with beef in 10% of the 20 samples that were investigated in this Chinese study.

Resource

  1. Zhao, L., et. al. (July 30, 2020). “Identification of camel species in food products by a polymerase chain reaction-lateral flow immunoassay”. Food Chemistry. Science Direct. Volume 319.
Laura Gutierrez Becerra
Women in Food Safety

Understanding Career Motivators Leads to Success

By Laura Gutierrez Becerra
No Comments
Laura Gutierrez Becerra

On behalf of the Women In Food Safety Group, it was a pleasure to have the opportunity to interview Garry Hellmich, food safety and quality director at General Mills, and learn about his career path and leadership in food safety. During our discussion, Garry shared his perspective on how to continuously support and pursue women’s development, and offered advice to young female professionals who are interested in pursuing and/or expanding on a food safety career journey. Garry holds a food science degree from Purdue University and has dedicated his career to taking a preventive, risk-based mitigation approach to food through the supply chain and maintaining holistic quality management during the product lifecycle. His vast expertise lies in the food manufacturing sector where he started his career at Kroger and the Quaker Oats Company. From there, Garry built his experience through professional learning and getting promoted at Pillsbury and General Mills. His current responsibilities involve leading a large and high-performing global team of food safety subject matter experts at General Mills. He also shared some of his personal hobbies, which to no surprise includes cooking and baking—one of his signature personal favorites is chocolate truffles.

Garry believes in the power of continuously assessing yourself to identify and understand what your career motivators are in order to support career development. “Build your professional career, own your career and plan ahead,” he advises. Also, actively seeking career sponsors and mentors, and ensuring a dynamic team by building gender equality and diversity is key. “Food safety is not a competitive advantage—only the speed with which proactive risk mitigation is achieved is competitive,” says Hellmich.

Garry Hellmich, General Mills
Garry Hellmich, food safety and quality director at General Mills

Gutierrez Becerra: Tell us about how your career began and led you to where you are today.

Garry Hellmich: I am a food scientist; I received a food science degree from Purdue University. I have more that 35+ years of progressive quality and food safety responsibility in the food industry, including experience in RTE cereals, hot cereals, dry mixes, convenience & food service and dry meals. I started my professional career at Kroger and The Quaker Oats Company, and then in 1991, I joined General Mills (including Pillsbury) where I continued leading in food safety and quality. My first job functions in the food industry were as a laboratory technician responsible for conducting routine micro testing and quality production, as a supervisor responsible for managing the quality of incoming raw material for production release and vendor relationships.

Gutierrez Becerra: What persuaded and motivated you to focus your career on food safety?

Hellmich: I spent three years in college while pursuing a major in pharmacy. After realizing it was not the right thing for me, I decided to take a year off. During the break, while trying to figure out what to do and having lunch with my grandma, she triggered the question: Why don’t you do something involving food—you love food. Then, while conversing with other family members who worked in the food industry, I became inspired and motivated to get a food science degree. I returned to Purdue to continue school with a major in food science. I started my career at different companies, learning about the importance of food safety and implementing [those principles] right away. Pillsbury developed HACCP for NASA, so risk analysis and overall HACCP development have been key throughout my career in both quality and food safety. I enjoy working for the food industry and the fact that I can work to solve many different types of problems. For example, going back to early times in my career, we faced a product recall due to a physical hazard; we assessed the problem and emphasized the importance of hazard analysis and control measures. In addition to working through a recall and leading specific actions to manage it, I gained experience on how to ensure the demand of all impacted retail and foodservice customers is met. And also, I was inspired and motivated by the strong food industry collaboration on a prompted technical and safety solution.

Gutierrez Becerra: What has being a leader in food safety brought you at both a professional and personal level?

Hellmich: There is huge pride when seeing products on the shelf based on a project you have worked on, and this has had a personal impact as well. In working with professionals in food development—they love to see their products on the shelf and so do I; I am proud of the work they have done. [In this business], there is always an interesting problem that needs to be solved, and we gain experience from working on these challenging issues, and it helps us grow. For example, in the 90’s an allergen incident directed me to lead an effort to develop an enhanced allergen protection program at the manufacturing level, which achieved our goal to reduce consumer allergen risk going forward.

Gutierrez Becerra: What have you learned from partnering and working with women throughout your career journey?

Hellmich: I have had the opportunity to work with a lot of talented and qualified women. About 20 years ago, I was interviewing candidates for a job opening. After presenting my candidate selection (a male candidate), my manager (a female leader) challenged me with the question: Why you didn’t choose the other female candidate who was equivalent when it came to experience and would balance the team from a gender standpoint? Later in my career, I kept gender balance in my mind. You can instantly recognize that the dynamic changes when female leaders join a team. Gender diversity is important for success. Forty years ago, General Mills was a male-dominated company. Then, with an idea of making changes, the company decided to hire many female food scientists with PhDs. Today, we have almost a 50-50 gender balance within the company.

Gutierrez Becerra: What would be your number one piece of advice to young women, students and professionals who are planning to become leaders in food safety?

Hellmich: I think it is very important to identify your career motivators, whether it is [tackling] challenges, having work-life balance, job security or advancement. The first step is to assess and know yourself, and what is important for you to pursue in your career. For me, it has been security and to create value. I have stayed in food safety and quality for my entire career, despite having the opportunity to move into other areas. I have always been honest with myself on what motivates my career and what I want to achieve.

I’d like to share a story with you: One of my first female team members was about to turn down an offer for a manager position that involved moving to a different location. The reason was that there was no childcare available at the new location. I advised her to discuss her career motivators with her husband. Ultimately she ended up taking the position with the support of her husband, who stayed home as they settled down in a new city. It is important to think beyond yourself, because your family can help you.
We are owners of our own career timeline, and realizing your own expectations is important—they are different for everyone based on family and personal factors. And lastly, always invest in creating value, which will help you move up within an organization. Look ahead and make your plan. When starting a career, make sure it’s your own.

My advice for a new college graduate is that in the real world, it’s all about application. Learn as much as you can in your current role and make an investment in yourself. Be available to support your team in any capacity that will help you learn and gain experience. Always learn something new and be ready when the next opportunity comes to you.

Gutierrez Becerra: What do you hope to see in the next three to five years in terms of the development and mentoring of women in the industry?

Hellmich: A good mentor of mine once told me that ultimately, one key way to move up is to make your boss look good and to always be prepared to take on any of your manager’s and/or any other employee’s responsibilities when needed. Being always prepared is the highest investment you can make; focus on continuously learning a new leadership and technical skill at any position level. It’s very important to know the difference between choosing career sponsors and mentors. A mentor is assigned, and sponsor is created. A mentor advises you, while sponsors advocate for you and provide opportunities. People tend to become sponsors when they see that you create value to the team and the organization. Hence, the more value you continuously create to the organization, the further you will go.

In closing, I’d like to point out four key areas to keep in mind throughout your career: 1. Assess and know yourself; 2.Understand your career motivators; 3. Build a network of mentors for all areas of growth you are interested in; and 4. Create trust with your line of sponsors so you can truly grow yourself and earn your own career path in the long run.