Susanne Kuehne, Decernis
Food Fraud Quick Bites

The Tale Of The Fraudulent Tail

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Yellowtail
Image credit: Susanne Kuehne

Even relatively small instances of food and beverage fraud can have big consequences, all the way down to retailers. A UK supermarket lost its alcohol license after several bottles of a well-known Australian wine brand turned out to be fake, which was confirmed by the wine producer. The license holder did not assist in finding the reason why the counterfeit bottles showed up at the store, blaming the incident on the employees instead.

Resource

  1. Staff Reporter. (February 12, 2021). “Fake Yellow Tail wine costs UK supermarket its license”. Securing Industry.
Robert Galarza, TruTrace Technologies
FST Soapbox

Tracking an Outbreak: Creating a More Transparent Food Supply Chain with Blockchain

By Robert Galarza
No Comments
Robert Galarza, TruTrace Technologies

Despite what our parents told us, it’s not always healthy to eat our vegetables. In late 2020, 40 people contracted E. coli from leafy greens in the United States. By the time the outbreak was declared over, 20 victims had been hospitalized and four developed kidney failure. On top of the human cost, the food distribution businesses involved spent millions of dollars on public information as well as tracing the tainted vegetables and removing them from the market.

The USDA estimates that dealing with foodborne diseases cost $15.6 billion annually. Inefficient and painstaking guesswork is required with every incident, trying to find where the outbreak originated, and locate every shipment that may or may not have come into contact with that diseased strain which must then be recalled, as there’s no way to know for sure what has been affected. And by the time the original culprit is found, the malady may have spread so far that there is no choice but to recall and destroy tons of potentially wholesome products.

What if all this waste—not to mention dozens of infections—could be avoided? What if a foolproof, secure and constantly updating system could track the original tainted produce back to the farm it came from and confirm every employee, transport, and container it has been in contact with on the way? This technology exists today, ready to make food distribution not just safer but also more transparent, efficient and cost effective. It’s called blockchain.

Anyone with a passing familiarity with blockchain knows the technology was originally developed to track and safeguard cryptocurrency transactions. And while Bitcoin and its competitors definitely put the crypto in currency by being inscrutable to outsiders, it’s hard to call food supply chains a lot less complex. It is the vital importance of making that complexity accessible and understandable that makes blockchain the perfect way to futureproof distribution.

What Is Blockchain, Really?

Blockchain is a secure and decentralized ledger that tracks and records transactions. The keywords that indicate why this is an ideal solution for food supply businesses are “secure” and “decentralized.”

More than any other ledger system, blockchain is secure against tampering. Blockchain transactions can’t be altered or hidden, because every change is tracked and recorded and must be approved across the entire system. This system is also decentralized. Instead of one single ledger where a tiny mistake hidden on one obscure ledger could throw off an entire operation, blockchain distributes the whole ledger to all sources across a network, so anyone with the required permissions can see changes across the entire system in real time. When one person makes changes on their version of the ledger, all stakeholders across the network must confirm those changes, and the system remembers where and when they were made.

By distributing the records across different systems and always tracking changes, blockchain eliminates the guesswork and busywork of finding any individual item, when and how it was altered, and by whom. A simple search pinpoints any given item’s previous, current and future position in a supply chain. That search also reveals any other items with which it is shared space. Where once disease outbreaks meant painstaking searches and expensive purges of product, blockchain makes isolating infected produce easy and precise, saving capital and even lives, especially when time is a factor.

Transparency Is Time

When tracking products, blockchain’s unique advantages simply slice time off the process. By distributing its records, blockchain removes harmful lag between parties knowing when changes are made to a single master ledger. There is no need to wait for someone earlier on in the supply chain to update their documents, then for a central office to confirm and collate that update before the information can move further down the line. All stakeholders with the proper permissions can get a full view of inventory, finances, and concerns — all updated in real time the moment a change takes place.

Banks, suppliers, retailers and more can share immediate access to live changes in a system using blockchain. Keeping everyone updated becomes streamlined, tamper-proof and completely trustworthy. Suppliers and retailers can study trends in the ledger and see their partners taking out loans or expanding inventory space, allowing everyone to anticipate each others’ needs and react to crises like tainted produce much faster.

Everyone Knows Everything

In an emergency, the most important questions are often who knows what, where is the information that will lead to tracking down the problem, and more importantly, who has it? With blockchain, there’s no need to follow a trail of evidence in hopes of finding the original ledger where the problem appears, because the distributed network automatically upgrades universally across all systems.

Any mistake appears everywhere at once and can be caught by any number of parties, who are alerted in real time to every change. This creates redundant failsafes to prevent errors and catch problems. Not only are causes easier to track, but operational mistakes and execution errors are caught immediately. Partners can update schedules and adjust shipments, confident that everyone involved is automatically informed.

Way Beyond Bitcoin

Blockchain’s origins in cryptocurrency make it an ideal system for tracking and safeguarding transactional pipelines of all sorts, and this makes it uniquely suited to food supply chains. No other system seamlessly records countless transactions across multiple sources while keeping a clean record for all involved. This not only saves crucial time and money during a challenge like an E. coli outbreak, it smooths out longstanding problems in the food distribution industry by adding unprecedented access and redundancy.

Upon adopting this new technology, the food distribution industry will enter a new era of reliability and cooperation as tracking every product from farm to plate becomes the standard. Even without an outbreak to lock down, blockchain will improve every aspect of supply chain management, paving the way for a more efficient and collaborative industry. Our modern world relies on communication and authenticity, and blockchain can only make the truth clearer.

Mitzi Baum, Stop Foodborne Illness
Food Safety Culture Club

Our Petition to USDA: The Time for Change Is Now

By Mitzi Baum
1 Comment
Mitzi Baum, Stop Foodborne Illness

On January 25, 2021 Stop Foodborne Illness (STOP), in collaboration with Center for Science in the Public Interest, Consumer Reports, Consumer Federation of America and five STOP constituent advocates filed a petition with USDA Food Safety Inspection Service (FSIS) to reform and modernize poultry inspections. The goal of these reforms is to reduce the incidence of Salmonella and Campylobacter contamination in raw poultry thus drastically decreasing foodborne illnesses due to these pathogens.

According to the CDC, in 2019, these two pathogens combined were responsible for more than 70% of foodborne illnesses in the United States. As Mike Taylor, former FDA Deputy Commissioner for Foods and Veterinary Medicine, shares in his
Op-Ed, the time for change is now as the current regulatory framework is inadequate and has not delivered the desired results of reducing Salmonella and Campylobacter outbreaks.

Today, the USDA’s mark of inspection is stamped on poultry, although birds may exceed the performance standards; there are no clear consequences for establishments that do not meet the current guidelines. Without science-based standards or penalties for non-compliance, the burden of this problem falls upon consumers.

At STOP, we share the voices of consumers whose lives have been altered due to preventable problems such as this. Our constituent advocates share their journeys through severe foodborne illness to share the WHY of food safety. Real people, real lives are impacted when we do not demand action. STOP board member, Amanda Craten, shares her son Noah’s story:

“My toddler suddenly came down with a fever and diarrhea, but it wasn’t until weeks later that I learned that his symptoms, which nearly killed him, were caused by a multi-drug resistant strain of Salmonella.

After being admitted to the hospital, his doctors found abscesses in the front of his brain caused by infection and they were creating pressure on his brain. He underwent surgery and weeks of antibiotic treatments.

My 18-month son was seriously injured and permanently disabled as a result of Salmonella-contaminated chicken.” – Amanda Craten.

Unfortunately, Noah’s story is not rare, which is why Amanda supports this petition for change and has provided a powerful video about Noah’s foodborne disease journey and his life now.

Because there are too many stories like Noah’s, STOP and its partner consumer advocacy organizations want to work with FSIS and industry to:

  1. Develop real benchmarks that focus on reduction of known, harmful pathogens in poultry
  2. Modernize standards to reflect current science
  3. Implement on-farm control measures
  4. Re-envision the standards to focus on the risk to public health

As a new administration begins, capitalizing on this opportunity to modernize poultry inspection that can benefit consumers and the food industry makes sense. STOP and its partners are hopeful that leadership at USDA/FSIS will take this opportunity to create consequential and relevant change. Ultimately, this transformation will reduce the incidence of foodborne illness due to contamination of poultry and increase consumer confidence in the USDA’s mark of inspection. Please comment on this petition.

Have you been impacted by foodborne illness? Tell STOP Foodborne Illness about it.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

The Cherry on Top (But It’s Fraudulent)

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Cherry
Image credit: Susanne Kuehne

China and Hong Kong are big markets for expensive high-end cherries from Tasmania in Australia, usually selling for $12–$3 per pound ($26–$39/kg), and especially popular during the Chinese New Year celebrations. It is estimated that fake fruit outsells the real Tasmanian cherries five-fold, in spite of tracking with specific serial numbers on the genuine cherries’ packaging. In the most recent fraud case, an arrest was made and the seized cherries are under investigation.

Resource

  1. Taylor, P. (February 6, 2021). “Counterfeit Tasmanian cherries seized in Hong Kong”. Securing Industry.
Stephen Dombroski, QAD
FST Soapbox

The Drive to Sustainable Food Manufacturing Begins with Three Critical Factors

By Stephen Dombroski
No Comments
Stephen Dombroski, QAD

Sustainability, without question, is one of the hottest social and political topics today. It is as complex as it is simple. Sustainability gets discussed in almost every walk of life, but in the world of food manufacturing, there are few subjects more debated than this one. It is a contentious subject because in the manufacturing arena, it is not just a social or political issue, it is a financial issue—a big financial issue. Sustainability and related issues around it are critical factors and components that are now impacting the bottom lines of food manufacturers. The impact is seen in terms of both red and black.

In a low-margin business like food manufacturing, profits are at a premium and even a minor disruption can negatively impact those profits. Adapting to all the issues that are involved in and around sustainability is, without question, a disruption for manufacturers. At the same time, manufacturers can make positive impacts through smart operational decision-making, which is where sustainability has the greatest presence. When sustainability is discussed in regards to food and beverage manufacturing, a number of topics surface. Some topics are discussed individually and some are grouped together. Consumer preferences, new foods, and packaging are three such areas. At first glance, you might ask why they are lumped together. They are lumped together because they are actually very closely related. Let’s explore those connections especially as they relate to finances.

Consumer Preferences: Paving the Sustainable Path

Consumer preferences have always been one of the leading factors determining what food and beverage manufacturers produce and send to market. For generations, countless amounts of time and money have been spent on trying to predict what consumers want and when they want it. A tremendous amount of data is painstakingly analyzed by manufacturers trying to figure out the consumer’s next move.

According to a 2018 Global Web Index survey, half of digital consumers say environmental concerns influence their purchasing decisions. Millennials—sometimes named the Green Generation—and Generation Z lead the way. About 61% of millennials and 58% of Gen Z’ers say they would pay more for eco-friendly products. Green consumers want brands to embrace purpose and sustainability, and they want their purchases to contribute to the greater good, or at least, do no harm.

These preferences started among millennials and Gen Z’ers, but with the influence of social media, they have expanded to all age groups. This expansion has contributed greatly to a change in what consumers purchase and to what manufacturers produce. In recent years, consumers have changed their eating habits in terms of what they eat, how they eat and when they eat, and those changes have impacted both food service and retail food producers. They have largely centered on healthier foods, pure ingredients and products that promote an eco-friendly culture and a sustainable world. The changes have been felt up and down manufacturing organizations, but most importantly they are reflected in the bottom line.

The industry has been forced to introduce healthier products, with more ethically sourced ingredients and more transparent supply chains. Younger consumers, especially, often trace a brand’s sustainability record with QR codes or smart labels. They want to know where their food originates. They don’t just want to know in which state the potato used in their organic baked potato crisp was grown. They want to know the county, town, farm, field and names of the people who picked it so they can connect with them on Facebook to determine if they practice safe hygiene principles! If a product doesn’t fit the consumers’ predetermined sustainable criteria, they buy a product from another manufacturer. Talk about an impact to profits. The consumer focus on sustainability has increased competition and costs, forced organizational changes and made food manufacturers figure out what processes and systems need to be in place to ensure their decisions keep consumers happy and their profits on the right side of the ledger. These consumer actions and attitudes are now influencing the development of new food items as manufacturers realize consumers are not just taking notice but taking actions as well.

New Foods: Where’s the Beef? Not Here!

As consumers change their food preferences for health and sustainability reasons, food and beverage producers have the opportunity, responsibility and if they want to survive, the mandate to develop new food products built on a reputation for sustainability. Brands have been working on protein alternatives for some time, but not until Burger King and McDonald’s introduced plant-based burgers did plant-based protein go “viral” so to speak. Talk about “Where’s the beef?” In addition to meeting the needs of the drive for sustainable foods, food manufacturers are developing plant-based proteins and many new foods to support the healthier lifestyle movement. As consumers embrace Keto diets, veganism, vegetarianism and other new eating and living practices, tofu, soybeans, seeds, nuts, legumes and other vegetable-based products are now being routinely used as replacements for protein, carbohydrate-heavy flours and food foundation bases.

Ten years ago, if I said in 2021 we would be eating pizza with a crust made of cauliflower, what would the public reaction have been? People in Chicago would have thrown away their deep-dish pans. Food manufacturers now introduce new products on a weekly basis and it is having a tremendous impact on sales and bottom lines. These rapid introductions also impact other key areas of the organization including supply chain, product development cycle and manufacturing cost infrastructure.

Substituting vegetables for carbohydrate-rich grains, of course, costs money. It can increase material costs, manufacturing costs, warehousing costs and distribution costs, which combine to raise retail prices. Luckily, as we have illustrated, consumers are willing to pay more for products that they perceive as having a sustainable footprint. Utilizing products differently to respond to the push for sustainability is a smart tactic that can expand the value chain, open up new markets and drive sales for food and beverage manufacturers.

Packaging Sells Products and Sustainability

Sustainable packaging can mean many things. It can mean packaging made with 100% recycled or raw materials, packaging with a minimized carbon footprint due to a streamlined production process or supply chain, or packaging that is recycled or reused. There is also biodegradable packaging like containers made from cornstarch being used for takeout meals.

For generations, packaging has had a tremendous influence on what consumers buy. Human beings are visual creatures. They are drawn to things that have visual and physical characteristics that appeal to the senses. How many products in the marketplace are known for a certain shape or color configuration? Many times, these shapes or colors can only be created using certain glass, plastic or other materials that might not meet the sustainable criteria. This has caused problems for manufacturers as consumers still want those products but are conflicted if their sustainable beliefs are compromised. Adapting new eco-friendly materials while retaining generations of packaging history and nostalgia can increase costs. But, to keep their customers, manufacturers make these changes, absorb the extra costs and try to make up for lost profits in other ways.

Packaging, especially smart packaging, can also help fight the battle against food waste. Packaging companies are creating and producing intelligent packaging for food products that have built-in sensors and monitors to determine when a product will lose its nutritional value or spoil. Smart labels are being used in conjunction with new packaging materials to monitor external factors that can influence product freshness. Packaging can be a driving force to reaching the goal of sustainability.

Adapting to changing consumer preferences, demand for new foods and new packaging materials and designs is critical for manufacturers trying to reach sustainable goals. Consumer preferences drive what manufacturers produce. Consumer preferences drive the development of new foods that consumers think they need in order to live a healthier lifestyle. Packaging is the wrapper that keeps the new foods fresh and catches the consumer’s eye, which in turn drives sales and thus drives profits. These three critical areas can be the foundation of the sustainable movement and manufacturing’s response to it. Food producers must embrace the sustainable movement if they want to stay in business. To meet this challenge, manufacturers of packaging and food need to evaluate their processes and systems and implement the ones that can help them cost-effectively transition to becoming sustainable manufacturers.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

Arrrrr, Rum That Was Not Real

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Counterfeit Rum
Image credit: Susanne Kuehne

Blackbeard the Pirate would have refused to drink this: Counterfeit rum worth more than $4 million was seized by the Spanish police, and 24 criminals were arrested. The imitations were so real that the fake rum even made it into Spanish tax warehouses via the Netherlands. No injuries have been reported thus far. However, counterfeit alcohol often contains toxic methanol which can lead to severe injuries and even death.

Resource

  1. Taylor, P. (January 28, 2021). “Spanish police dismantle national fake rum operation”. Securing Industry.
Jason Chester, InfinityQS
FST Soapbox

Resilience for Tomorrow Begins with Digital Transformation Today

By Jason Chester
1 Comment
Jason Chester, InfinityQS

COVID-19 has been a sharp wake-up call for many food manufacturers in the need for resilient production environments that can readily respond to large and sudden changes, including fluctuations in demand and disruptive external events. This means being able to optimize operations for the following:

  • Efficiency: Where you can achieve constant output even when given fewer inputs—such as in workforce availability or resources. This was especially important when the pandemic caused widespread supply shortages, as well as staffing shortages due to social distancing measures.
  • Productivity: When you can ensure that, given the amount of available input (i.e., raw ingredients, manpower, equipment availability), you can maintain a consistent output to meet demand in the marketplace.
  • Flexibility: Where you can rapidly and intelligently adapt your processes in the face of change, in ways that are in the best interest of your business, the supply chain, and the consumers who purchase and trust in your products.

That trust is paramount, as manufacturers must continue to uphold quality and safety standards—especially during a time when public health is of the upmost importance. But between operational challenges and managing product quality, that’s a lot for manufacturers to wade through during a crisis.

To navigate the current COVID reality and improve response to future events, more organizations are looking to harness the power of data to enable agile decision-making and, in turn, build more resilient production environments.

Harnessing the Power of Data

The key to harnessing data for agile decisions is to aggregate end-to-end process information and make it available in real time. When you can achieve that, it’s possible to run analytics and derive timely insights into every facet of production. Those insights can be used to increase efficiency, productivity and flexibility—as well as ensure product quality and safety—even amidst upheaval.

When looking at solutions to aggregate data from a single site—or better yet, multiple sites—all roads lead to the cloud. Namely, cloud-based quality intelligence solutions can decouple the data from physical locations—such as paper checklists, forms, or supervisory control and data acquisition (SCADA) and human-machine interfaces (HMI) systems—and centralize what’s collected digitally in a unified repository. The data can then be accessed, analyzed, and consumed by those who need actionable insights from anywhere, at any time, and on any device, making cloud an ideal solution for connecting on-site operators and remote employees.

Digital transformation
When process and quality data are centralized and standardized on the cloud, they can be leveraged for real-time monitoring and timely response to issues—from anywhere and at any time. (Image courtesy of InfinityQS)

An Opportunity for Broader Transformation

In migrating to the cloud, manufacturers open the opportunity to break away from the legacy, manual processes of yesterday and transition to more nimble, digitally enabled environments of tomorrow. For example, manual processes are often highly dependent on individual operator knowledge, experience and judgement. As the pandemic has shown, such institutional knowledge can be lost when employees become ill, or are unavailable due to self-isolation or travel restrictions, presenting a risk to operational efficiency and productivity. But if that valuable institutional knowledge were captured and codified in a quality intelligence solution as predefined workflows and prescriptive instructions, then a manufacturer could more easily move their resources and personnel around as necessary and find comfort knowing that processes will be executed according to best practices.

For many organizations, this would be a remarkable transformation in the ways of working, where data and digital technologies can augment human capacity and flexibility. Take for instance, in traditional production environments, a lot of human effort is spent on monitoring lines to catch process deviations or events like machine anomalies or quality issues. Using real-time data, next-generation solutions can take on that burden and continuously monitor what’s happening on the plant floor—only alerting relevant teams when an issue arises and they need to intervene. Manufacturers can thereby redeploy people to other tasks, while minimizing the amount of resources necessary to manage product quality and safety during daily production and in the event of disruption.

Ensuring Quality Upstream and Downstream

One company that has succeeded in digital transformation is King & Prince, a manufacturer of breaded, battered and seasoned seafood. When the company digitized its manufacturing processes, it centralized the quality data from all points of origin in a single database. The resulting real-time visibility enables King & Prince to monitor quality on more than 100 processes across three U.S. plants, as well as throughout a widespread network of global suppliers.

With this type of real-time visibility, a company can work with suppliers to correct any quality issues before raw materials are shipped to the United States, which directly translates to a better final product. This insight also helps plant-based procurement managers determine which suppliers to use. Within its own plants, operators receive alerts during production if there are any variations in the data that may indicate inconsistencies. They can thereby stop the process, make necessary adjustments, and use the data again to confirm when everything is back on track.

During finished product inspections, the company can also review the captured data to determine if they need to finetune any processes upstream and respond sooner to prevent issues from making it downstream to the consumer level. Overall, the company is able to better uphold its quality and safety standards, with the number of customer complaints regarding its seafood products dropping to less than one per million pounds sold year over year—and that’s all thanks to the harnessing of data in a digitally enabled production environment.

There’s No Time Like the Present

In truth, technologies like the cloud and quality intelligence solutions, and even the concept of digital transformation, aren’t new. They’ve been on many company agendas for some time, but just haven’t been a high priority. But when the pandemic hit, organizations were suddenly faced with the vulnerabilities of their long-held operational processes and legacy technologies. Now, with the urgency surrounding the need for resilient production environments, these same companies are thinking about how to tactically achieve digital transformation in the span of a few weeks or months rather than years.

Yet while digital transformation may sound like a tremendous initiative with high risks and expenses, it’s more tangible than some may think. For example, cloud-based Software-as-a-Service (SaaS) solutions offer flexible subscription-based models that keep costs low on top of rapid scalability. Digital transformation doesn’t have to be an all-or-nothing endeavor either. In fact, it can be better to progress incrementally, starting first with the manufacturing areas that are most in need or have the most issues. This minimizes unnecessary risk, makes digital transformation more achievable and realistic over short timeframes, and avoids overwhelming already maxed out operational and IT teams.

All things must pass. The pandemic will eventually be over. But in its wake will be a permanent legacy on not just society, but also on the manufacturing sector. In my opinion, digital transformation is a fundamental basis for building resilience into the modern food production environment. Now, more than ever, is the time to address that opportunity head on.

Susanne Kuehne, Decernis
Food Fraud Quick Bites

Getting To The (Expired) Meat

By Susanne Kuehne
No Comments
Susanne Kuehne, Decernis
Fly
Image credit: Susanne Kuehne

Several companies were involved in a warehouse operation that was relabeling expired meat or manipulating its best before dates, re-selling the meat to restaurants and other distribution points. Spanish officials seized 122 tons of meat and arrested more than a dozen people. Food fraud on that level endangers the health and, in some cases, even the lives of consumers and urgently needs to be uncovered and prosecuted.

Resource

  1. Warren, J. (January 25, 2021). “Gang in Spain’s Malaga busted for selling out of date meat to takeaways and restaurants”. The Olive Press.
Judy Black, Orkin
Bug Bytes

Food Safety Audits During a Pandemic: What You Should Know and How to Prepare

By Judy Black
No Comments
Judy Black, Orkin

The coronavirus pandemic has impacted the food industry on several fronts from production to consumer purchasing habits to in-restaurant dining adjustments. While facility operations might look different, the demand for product is certainly still high, so operations should be tighter than ever.

Unfortunately, pest activity has not slowed down during the pandemic. From rodents and cockroaches to stored product pests and birds, your facility is susceptible to pest disruptions. With shipments coming and going and limited staffing, it’s also highly likely you don’t have time to prioritize your pest management program. An unchecked, contaminated shipment leaving your facility and making it into the homes of consumers is all it takes to wreak havoc on your business.

Food processing, pest management
Your goal, and the goal of your pest control partner, should be that your facility is ready for an audit at any time. (Image courtesy of Orkin)

If you already have an integrated pest management (IPM) program in place, you’re heading in the right direction with securing your facility. IPM programs help food processing facilities keep pests from entering and destroying your product by applying preventive measures such as identifying potential and existing sanitation opportunities and regularly evaluating the state of facility maintenance.

The last thing you need right now is a failed audit due to preventable pest issues. Failing a first, second or third-party audit can lead to many consequences such as a damaged reputation, reduced profits and worst of all, lost customers. With most regulators resuming on-site audits, offering remote options or a hybrid of the two, ensuring your facility stays within regulations is still possible, and highly encouraged. After all, pest control plays a significant role in all major food safety audits and can account for up to 20% of your score.

Food Safety Audits during the Pandemic and New Changes

Not only do facility managers have to regulate operations during a pandemic, but they also must maintain strict food safety standards to ensure that the food supply chain stays healthy. With the arrival of COVID-19 vaccines, there is some hope that the pandemic may be under control soon, but it is not over yet, and food safety audits should not be avoided because of a pandemic. To accommodate, many auditors implemented new measures such as remote and hybrid audits for food processing facilities, in addition to on-site audits.

If your facility is still unable to conduct on-site audits at this time, special accommodations can be made. The following auditors have made updates to their food safety audits amid the pandemic:

  • BRCGS: In addition to blended audits, BRCGS is offering certificate extensions for up to six months with a risk assessment and review. Although not benchmarked by GFSI, remote assessments are also available and involve a video audit of your facility’s storage and production areas in additional to reviewing internal audit results and documentation.
  • SQFI: SQFI is postponing certifications for extenuating circumstances and implemented additional processes for risk assessments. Certifying bodies will have to conduct risk assessments to determine whether a certificate extension is needed.
  • FDA: After temporarily suspending all facility inspections last March, the FDA has resumed domestic inspections on a case-by-case basis when safe to execute. Foreign inspections have not yet resumed so, take extra care if your facility regularly receives foreign shipments.
  • FSIS: Inspections of meat, poultry and egg facilities continued through the pandemic. These regulated facilities continue to require sanitation SOPs to help maintain food safety and prevent the spread of diseases.

Whether your facility is able to resume onsite audits or needs to switch to a remote or hybrid option, pests will still be trying to take advantage. Working with your pest control provider to ensure your documentation and pest management measures are in order is one of the best ways to ensure any audit or risk assessment goes smoothly. While each auditor has specific requirements, here are some key considerations for your next third-party inspection.

Implement an IPM Program

We cannot stress enough the importance of a proactive pest management program for food processing facilities. The best way to reduce pest issues is to build them out. Your pest control partner will identify and communicate to you on ways to reduce, or in some cases even eliminate food, water and harborage for pests. Ensure your contract specifies the roles and responsibilities of your pest control partner and you, the scope of service and a risk assessment plan. If you’re unsure of what your contract entails, now is the time to get in touch with your pest control partner.

Invest in Your Employees

Train your staff to spot and record signs of pest activity so you can address them immediately with your pest control partner. This is particularly important if you had to adjust employee schedules during the pandemic to enforce proper social distancing. Fewer staff means fewer opportunities to spot pest issues, so making sure all employees are trained can help you in the long run.

Keep Up with Documentation

Your documentation is an integral part of your audit process because it shows third-party auditors that you can verify that you have an effective pest management plan in place. Three types of documents are needed for your audit: Proof of training and certification, pesticide documentation and general facility documentation. Most pest control providers now maintain digital documentation for their partners which makes it easier to track and monitor for pest trends, treatments and updates to your plan. Even with a proper pest management program in place, facilities can still lose points for not having proper documentation so don’t overlook this part.

Hold Practice Runs

A good pest control partner will encourage test audits to ensure you’re prepared for the real deal. An annual assessment is one of the best ways to make sure your pest management program is still working and to address any gaps if it isn’t. Don’t forget to review your documentation during test audits in addition to joining your pest control partner for a physical inspection of your facility (socially distanced, of course).

Prepare your Facility

Your goal, and the goal of your pest control partner, should be that your facility is ready for an audit at any time. However, if you have an upcoming scheduled audit, a week before your audit, work with your pest control partner to conduct interior and exterior inspections as well as a documents review. Make sure you are familiar with how to access your customer web portal so that you can access data if requested. During these inspections, make sure any monitoring devices meet auditor requirements and are properly placed and maintained. The day before your audit, make another run through the facility to be sure your facility is ready. You don’t want your auditor finding cobwebs in your storage room or debris showing up in the background of a video audit.

Food safety should be a top priority for your business—your reputation depends on it after all. As the food industry continues to navigate operating in a post-pandemic climate, maintaining a successful pest management program and updated records will give you a head start when it comes to audits no matter the format. With public health concerns at an all-time high, consumers and suppliers alike will be grateful for your increased attention to maintaining industry regulations.

Melody Ge
Women in Food Safety

We Belong Here

By Melody Ge
No Comments
Melody Ge

It’s always a pleasure to speak with LeAnn Chuboff, vice president of technical affairs at SQFI. On a cozy sunny afternoon, I chatted with her for more than an hour, and a lot of memories from when we worked together came back. Once again, it was another inspiring conversation.

LeAnn considered her sister as the first mentor who inspired her to take the food industry as her career path. When they were kids, they always visited test kitchens such as Betty Crocker. LeAnn found it fascinating to see how foods were made and developed. So when she went to Iowa State University, she pursued a bachelor’s degree in food science. After graduation, LeAnn took her first job as a food microbiologist, where she found her career. She liked the science and the mission in the food safety industry. During her career, LeAnn has worked for multiple food manufacturers, foodservice operations, the National Restaurant Association, and now is with FMI.

“I find it so fascinating to see the progress we have made in food safety since I started in this industry. I find us all so passionate with our purpose.” she said, adding how she persevered through her career when there were difficulties and challenges. “There will always be difficult decisions, but if you stick with your vision, mission and purpose, then those decisions will be made for you.”

During the interview, we spent some time discussing communication, how to get your voice heard, and how to effectively communicate. LeAnn provided some of her insights, although she said she is still working and learning on it.

  1. Listen; not ‘pretend’ listening but actually hear from your audience to understand what they are saying and their needs.
  2. Understand the problem before coming up with the solution. We all have great ideas but it’s always important to identify the problem we are trying to solve.
  3. Prepare a recommendation on a path forward. When you speak up and address a problem, try and have a recommendation on how to proceed.

At the end of the interview, I asked LeAnn whether she would do anything differently if the clocks turned back to right after her graduation from Iowa State. LeAnn’s answer was a solid no. She likes her career path. When she looks back now with her 30+ years’ experience and how she got to where she is currently, she has enjoyed every step. All the ups and downs through all her experiences have made her who she is today. “I do not think I would change anything, but I would give one piece of advice to my younger self: Be more open minded.”

“I believe there are glass ceilings in some areas, but it is cracking—it’s progress. We are all talented individuals, and we belong at the executive table. ” – LeAnn Chuboff

Melody Ge: Why do you prefer the food safety industry?

LeAnn Chuboff: I like the people and the working environment. There are so many opportunities. Like for myself, first, I was a food microbiologist working in a plant, then I managed a QA department where I think training and lab management are needed. Then, I was exposed to auditing when I was managing suppliers. There are a lot of open doors and opportunities of what you can do in this industry.

Ge: Do you have any tips for females who are working towards an executive position?

Chuboff: Aren’t you feeling sad that we are still talking about this? We, as women, have provided our points, and we are all talented individuals. We belong in this place, the executive team. We also belong in the environment. I think we need to recognize our talents and embrace ourselves. We bring valuable input to business. Second, we have to surround ourselves with people who are going to challenge us, encourage us, and provide us with the criticism that will help us grow and develop. No matter where we are in our professional career, we have to keep moving and learning, and make sure we know we belong.

Ge: I completely agree. I always think female/male is a personality. Individuals shall be seen objectively, when we work, we all have two sides, sometimes the male personality is stronger, sometimes, the female personality is needed. Do you believe in a glass ceiling, by the way?

Chuboff: I do believe that there is a glass ceiling in some industries and regions, but it’s cracking, and that includes in the food safety industry. However, I am very fortunate to work at where there are many examples of strong women in executive positions. We’ve made progress, but it takes time. I do believe we are in a unique environment where men recognize the talents of women; women recognize the talents of men. Four or five years ago, there were more ceilings, with more discussions revealed—it’s definitely shattering now

“As a leader, always treat people, all people, as I would like to be treated or how I wish I was treated.” – Chuboff.

Ge: There are always discussions about work-life balance. What is your vision of achieving balance?

Chuboff: To be honest, I have to say I am not good at this one, but I am trying my best. My best advice is to commit time for your family and personal life. For professional women, it’s not easy as it sounds to flip that switch, but we need to have the switch so we can turn off work mode. Especially with working from home, it always feels like we’re working. My other piece of advice is, don’t be afraid to ask for help. I think a lot of times, we feel like we are showing our vulnerabilities when we ask for help. Actually, we’re not! Asking for help doesn’t mean you are weak; asking for help can actually help you or the employer to balance resources.

Ge: Besides what you have shared today, if you could give one last tip for young female professionals who are entering the career or during the transition of their career, what would that be?

Chuboff: One thing I believe is that as long as you always represent who you are, and remain genuine with the expertise you have, you will shine!